Food Quality
Customers reported inconsistent food quality, with many experiencing issues such as cold, burnt, or improperly prepared items.
Service Issues
Numerous reviews highlighted poor service, including wrong orders, slow response times, and unprofessional staff behavior.
Positive Staff Interactions
Some customers praised specific staff members for their friendly and attentive service, indicating that there are positive experiences amidst the negative feedback.
Drive-Thru Experience
The drive-thru service was frequently mentioned as slow and problematic, with customers expressing frustration over long wait times and order inaccuracies.
App and Promotions
While some customers appreciated the app for ordering and promotions, others faced issues with unavailable items and technical difficulties.