CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Augusta is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally praised the food as delicious, with specific mentions of soups and sandwiches being favorites.
Service Issues
Multiple reviews highlighted poor customer service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Several customers reported unsanitary conditions in the dining area and restrooms, indicating a decline in cleanliness.
Order Accuracy
There were numerous complaints about incomplete or incorrect orders, particularly with online and delivery services.
Pricing Concerns
Some customers felt that the prices were too high for the portion sizes and quality of food received.
SD
S. Davis
3 days ago
5.0
It's very nice to have such easy online order experiences. Easy to place the order, it's always ready on time AND the food is reasonably priced and delicious. It's a win.
MN
My Name
5 days ago
4.0
The white guy Manager is disrespectful and rude... I ordered online for rapid pickup went to the bathroom before I went to pick my food up I don't usually dress up just to get bagels I saw my order and the white guy manager was very rude and did not speak to me nor look my way hand me my bag and didn't say anything to me that was very rude and disrespectful.
GF
Goddess Femi
Jan 3, 2026
4.0
Atmosphere was top however my chicken was hard and my soup was bland and cold...
JJ
Jennie Jahn
Dec 30, 2025
1.0
This employee tried hard not to acknowledge my existence.
On my way out the door, I heard her make a comment regarding my hair.
This little girl should not be working with the public.
NM
Nellie M
Dec 5, 2025
2.0
I’m so tired of paying for extra chicken, an extra anything and never getting it. I just don’t know what you need to do at any Panera’s to get what you pay for. I’m over this.