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Outback Steakhouse

4.1
(3893 reviews)

Business Details

2949 Washington Road, Augusta, GA
30909, United States
(706) 733-4329
https://locations.outback.com/georgia/augusta/2949-washington-road

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Augusta off Highway 20 and Washington Road located in the Washington Crossing Shopping Center.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
2949 Washington Road, Augusta, GA
30909, United States

Hours

Reviews

4.1
3,893 reviews
5 stars
2,343
4 stars
660
3 stars
338
2 stars
194
1 star
358

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from staff, particularly mentioning managers like Sami and servers like Camille and Niyhana.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with overcooked or bland dishes, and excessive saltiness.

Wait Times

Several reviews highlighted long wait times for seating and food service, leading to customer frustration.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and with food presentation.

Catering Experience

A significant complaint involved a poor catering experience, with late delivery and lack of accountability from management.
  • BR
    Brandi rockwood
    2 days ago
    5.0
    Sami was an excellent server. He gave great recommendations and answered all of our questions. Hayden did a great walking the floor and helping run food and drinks.
  • NJ
    Nick Johnson
    3 days ago
    5.0
    Sami…she has been nth but amazing since we walked in and I have truly enjoyed my meal and service…Stephanie is a one of a kind waitress and this is a experience that I have really enjoyed
  • AC
    Alexis Cohan
    5 days ago
    5.0
    We ordered a to go order and everything was great! All cooked correctly and all of the correct items included. We were able to use points for our order and the take out worker was great!
  • KM
    Kristy Morgan
    Feb 15, 2026
    1.0
    Not happy at all ordered Alice springs chicken got the smallest piece of chicken possible the mash potato container was only half full my blooming onion was soggy and I got ranch instead of Caesar dressing for my Caesar salad I’m very disappointed
  • SG
    Sandra Greenstreet
    Feb 12, 2026
    2.0
    Came out to celebrate the birth of my first grandbaby.... my mom and I got seated quickly, but were only given 1 menu to share. Took about 10 to 15 min to get a drink order in, and another 40 to order food. We thought about leaving before we ordered the food, but we were tired and didn't want to find another place to eat. (We are from out of state). Took about 20ish minutes for our food to come out, it was ok. A little too salty for my taste. Not once did our server come and check on us throughout our meal. Took forever to get the check, and even longer to get the credit card back. When trying to find a manager, we were informed that they had 3 call outs and he was in the kitchen doing the dishes and was not available. I understand being short staffed, but what I don't understand is why 2 tables that were sat after us, got their orders, ate, and left before we even got our food? Our server was apparently new and it was only his second day, but he should have been shadowing someone, or the manager should have been out on the floor and had someone else doing dishes. Won't come back here again, next time I'm in town.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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