Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of experiences with customer service, ranging from friendly and efficient to rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Speed of Service
There are numerous complaints about long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes.
Food Quality
While some customers praised the food as hot and fresh, others reported receiving cold or poorly prepared items.
Cleanliness
The cleanliness of the dining area and restrooms received mixed reviews, with some noting it was clean while others reported unsanitary conditions.
HR
Hailey Rausch
Feb 22, 2026
1.0
i never write reviews but this experience was highly disappointing and definitely one of the worst locations ive been to, i really hope this reaches someone. me and my boyfriend ordered through the mobile app. we got an oreo shamrock mcflurry with fudge, a shamrock shake, an orange juice, and fries. the woman at the drive through was incredibly rude. first of all she basically shoved the fries and mcflurry at my boyfriend and quickly said “have a nice day” and right before she shut the window my boyfriend had to ask for the shake. she did the exact same thing again, shoved the shake at my boyfriend. he had to stop her to ask for straws. one straw. no spoon. my boyfriend and i were already annoyed so we waited until we made it to a store down the road to eat. i offered him the one straw to eat his mcflurry and turns out thats not even what it was. it was just a sundae. so we went back up there asking for the right thing and they gave us a shitty shamrock mcflurry without the fudge he paid extra for and at that point we were just done. please go to any other mcdonalds.
BB
Brittani Burnside
Feb 22, 2026
5.0
So friendly and polite early 6 am on a Saturday morning very delicious and definitely wonderful experience with the ladies I had the privilege to be served breakfast by
PG
Patricia Glenn
Feb 3, 2026
4.0
Okay - not great, but okay.
LC
Lakeya Collins
Jan 13, 2026
1.0
I waited in line tonight from 11:46pm until 11:54pm for the lady to jump on through mic and say they were close although I just heard her tell the car on the other side that she would be right with them. The store closing hours says 12pm so what gives your employees authority to close when they get good and ready
ZN
Zachary N.
Jan 2, 2026
1.0
Trash mcdonalds, to save on drive thru time they send everyone to the spots to wait instead of actually hurrying up and making the orders In a good time frame
What are the regular operating hours for McDonald's at 3646 Wheeler Road, Augusta?
McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday through Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and stays open until 1:00 AM Thursday through Saturday.
Can I order delivery from McDonald's at this location, and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 11:45 PM Monday through Saturday, and from 6:00 AM to 11:45 PM on Sunday.
What mobile apps are available for ordering food from this McDonald's?
You can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer contactless delivery options?
Yes, they provide no-contact delivery as well as curbside pickup and same-day delivery services.
Is there WiFi available at the McDonald's on Wheeler Road?
Yes, this location offers WiFi for customers.
Are there other McDonald's restaurants nearby?
Yes, there are two other McDonald's restaurants close to this location, perfect for convenient dining options within the area.
What medical facilities are near McDonald's that customers might visit?
Nearby medical centers include Augusta Medical Care, Housecalls of Augusta, and General and Vascular Surgery Associates Of Augusta, useful if you want to schedule appointments before or after your meal.
Where can customers find pharmacies or convenience stores near McDonald's on Wheeler Road?
Pharmacies like Walgreens and Rite Aid, as well as convenience stores such as Parker's Kitchen, are nearby, which is helpful if you need to pick up additional items during your visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: