Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,516 reviews
5 stars
843
4 stars
536
3 stars
492
2 stars
209
1 star
436
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, especially in drive-thru and curbside pickup.
Food Quality
Mixed reviews on food quality; some praised hot and fresh items, while others complained about cold, old, or incorrect orders.
Staff Attitude
Numerous complaints about rude or unprofessional staff behavior, with some positive mentions of friendly employees.
Cleanliness
Inconsistent cleanliness reported, with some locations noted as clean while others had dirty restrooms and dining areas.
Order Accuracy
Frequent issues with incorrect orders, leading to customer frustration and dissatisfaction.
- ECemily cruzNov 17, 20255.0Came in with 3 hungry little boys. Got my food so quick before I could finish filling up my drinks. Fastest and cleanest McDonalds I have been to in Augusta.
- RVRobert VeatchNov 14, 20255.0Food was hot and served before I finished paying
- JLJamie LudwickNov 14, 20255.0Staff was super friendly including Natasha who took my order and whoever her co-worker was that dropped it off. Food was hot, fresh and tasty. Dining room. Could have used a little refresher but it looked like they were short-staffed today and in those circumstances they were doing a really great job of taking care of the customers and putting the customer first.
- IIIRONMAN IRONMANNov 10, 20254.0Management needs to emphasize the importance of friendly and courteous customer service by having employees say thank you. With prices rising the least they could do is say thank you or you're welcome when waiting on customers. We are the reason they have a job. Am I wrong or are manners thing of the past.
- KJKeiondra JohnsonNov 8, 20251.0Told me to go number 1 to wait.Took ober 20 minutes to get a McChicken sandwich and a fry with two other big orders getting theirs before me even tho they placed after me.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3646 Wheeler Road, Augusta?
McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday through Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and stays open until 1:00 AM Thursday through Saturday.
Can I order delivery from McDonald's at this location, and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 11:45 PM Monday through Saturday, and from 6:00 AM to 11:45 PM on Sunday.
What mobile apps are available for ordering food from this McDonald's?
You can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer contactless delivery options?
Yes, they provide no-contact delivery as well as curbside pickup and same-day delivery services.
Is there WiFi available at the McDonald's on Wheeler Road?
Yes, this location offers WiFi for customers.
Are there other McDonald's restaurants nearby?
Yes, there are two other McDonald's restaurants close to this location, perfect for convenient dining options within the area.
What medical facilities are near McDonald's that customers might visit?
Nearby medical centers include Augusta Medical Care, Housecalls of Augusta, and General and Vascular Surgery Associates Of Augusta, useful if you want to schedule appointments before or after your meal.
Where can customers find pharmacies or convenience stores near McDonald's on Wheeler Road?
Pharmacies like Walgreens and Rite Aid, as well as convenience stores such as Parker's Kitchen, are nearby, which is helpful if you need to pick up additional items during your visit.