Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
The restaurant was noted for being dirty, with complaints about the state of the bathrooms and dining area.
Drive-Thru Experience
The drive-thru service was consistently criticized for being slow and inefficient, with many customers experiencing long waits.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attentiveness.
MV
Mindy Van Veghel
1 day ago
1.0
Wasted my money on a big Mac that was too salty. It is like they dumped the whole salt shaker on it. Very disgusting 🤢
YL
Yescenia Lopez
Feb 22, 2026
1.0
Don't waste your time. Terrible customer service. We waited along 7 other vehicle in the drive thru. The cars kept leaving. Once it was our turn to order. No one help us. We left like the rest of the other customers.
AB
Ashley Buie
Feb 5, 2026
1.0
We really excited to try the new Hot Honey Crispy Chicken Sandwich and of course it looks nothing like the picture and sales would actually do great with things like this if it was actually made properly. It’s so disappointing to waste money on the BS they serve. Always comes down to workers that could care less due to being overworked and underpaid 🤦🏻♀️ seriously where is the lettuce and crispy jalapeños????
BB
Blxnk Blxnk
Jan 23, 2026
1.0
I have called this place everyday and nobody ever seems to want to answer the phone.this will me reported to the district.
JD
Jackie Denson
Jan 12, 2026
1.0
Waited 30 minutes to get to the last window to get my food and was asked to pull up.. when food was received fries were cold, and container was half empty, "sweet tea"was unsweet and in a coffee cup also got up charged for the tea per my receipt.. was not going to go in and ask for them to remake it.. enough time spent here will not come back..
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's offer delivery services?
Yes, it offers delivery 24/7 with options including same day and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open 24 hours a day, every day.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is this McDonald's located?
It is located at 3357 Deans Bridge Rd, Augusta, GA 30906, USA.
What other food options are near this McDonald's?
Nearby food options include Jack's Wingz & Seafood, Burger King, Pizza Hut, Church's Chicken, Big B's Bar-B-Q & Catering, and Raspatopia.
Are there any grocery stores near this McDonald's?
Yes, nearby grocery stores include IGA, Augusta IGA, and Family Dollar, which can be convenient for additional shopping before or after your meal.
What other services are close to this McDonald's that might interest visitors?
Nearby services include Wash-N-Go Car Wash, UPS Access Point location, Western Union, big pace barber shop and beauty salon, and Metro by T-Mobile for various needs around your visit.
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