McDonald's

3.1
2473 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3357 Deans Bridge Rd, Augusta, GA
30906, United States

Hours

Reviews

3.1
2,473 reviews
5 stars
677
4 stars
464
3 stars
463
2 stars
251
1 star
618

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, both in the drive-thru and at the counter, with long wait times and frequent order mistakes.

Food Quality

Many reviews mentioned issues with food quality, including cold, burnt, or improperly prepared items, as well as complaints about unsanitary conditions.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of assistance.

Cleanliness

The restaurant was frequently described as dirty, with complaints about the state of the bathrooms and dining area.
  • NN
    Neptu
    2 days ago
    1.0
    Bruh, these people keep giving us the wrong orders. It's not the first time it's happened; they actually gave us hamburgers with NOTHING. Lousy place to order food.
  • CM
    Christopher McGee
    Dec 29, 2025
    2.0
    Can't even make a simple mcchicken order right 😒
  • GC
    Gay Calendar
    Dec 23, 2025
    1.0
    Stood in line with no one in front of me for 10 minutes no one would take my order. Another customer requested assistance and he was also ignored. They only care about the drive thru. If you want to dine in you MUST use self service. I wanted to pay with cash. Avoid this location...go 1 block away to Burger King.
  • PP
    Pinkasmom
    Dec 12, 2025
    1.0
    I wish I could give 0 stars. The workers here are so incompetent. How hard is it to put in a code! This is the second time I have given it and waited to get to the window for them to tell me they didn't get it but my phone said got it. Incompetence at its finest!
  • QC
    Quean Conner
    Dec 10, 2025
    1.0
    Everytime I pull up the drive thru wrapped around the store with a long line. I Come in and can't even get a worker to look at me at the front counter. Maybe they need help. McDonald's pay these people so they can properly run this store. This is a hot spot area.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, it offers delivery 24/7 with options including same day and no-contact delivery.