Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,458 reviews
5 stars
674
4 stars
463
3 stars
460
2 stars
251
1 star
610
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several customers complained about food being cold, burnt, or not fresh, with some expressing concerns about cleanliness and hygiene.
Wait Times
Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, often exceeding acceptable limits.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and friendliness, indicating that service quality can vary.
- MTMichael Thompson5 days ago1.0Extremely slow in drive thru they do two orders then wait 30 minutes or more before they take next orders with a line of cars waiting to order around the building
- CUCece UNov 16, 20251.0I use to go here very morning for breakfast spending at least $30 a week. Decided to go in a weekend and they had the audacity to give me a steak McMuffin that looks like it was cooked the previous day. I wouldn’t have fed that to my dog.
- MTMari TaylorNov 11, 20252.0I don't even know why I bother. It's like something I know is going to taste bad but I get it anyway. But today was kind of worse than the others. Found a hair on my nugget and the filet o fish was not giving. Maybe I'm just a big back but they've really gone down, not only in size, but in quality. (Everything in general). There are very big budget cuts visible.
- TCTJ CothronNov 11, 20253.0Great amounts of effort can be seen here at this place from time to time but usually the service along with the food is by the book and sometimes can be less than but the folks really do seem to put for their best effort
- TSTy Fuller SrNov 2, 20251.0Wow, talk about a bad place. 15 minutes plus minutes waiting at the drive through with just one car in front of me. Never again will I wait here.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's offer delivery services?
Yes, it offers delivery 24/7 with options including same day and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open 24 hours a day, every day.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is this McDonald's located?
It is located at 3357 Deans Bridge Rd, Augusta, GA 30906, USA.
What other food options are near this McDonald's?
Nearby food options include Jack's Wingz & Seafood, Burger King, Pizza Hut, Church's Chicken, Big B's Bar-B-Q & Catering, and Raspatopia.
Are there any grocery stores near this McDonald's?
Yes, nearby grocery stores include IGA, Augusta IGA, and Family Dollar, which can be convenient for additional shopping before or after your meal.
What other services are close to this McDonald's that might interest visitors?
Nearby services include Wash-N-Go Car Wash, UPS Access Point location, Western Union, big pace barber shop and beauty salon, and Metro by T-Mobile for various needs around your visit.