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McDonald's

3.1
(1982 reviews)

Business Details

3444 Mike Padgett Highway, Augusta, GA
30906, United States
(706) 790-8001
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3444 Mike Padgett Highway, Augusta, GA
30906, United States

Hours

Reviews

3.1
1,982 reviews
5 stars
556
4 stars
352
3 stars
332
2 stars
210
1 star
532

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.

Long Wait Times

Customers frequently mentioned excessively long wait times in both the drive-thru and inside the restaurant, often exceeding 30 minutes.

Management Issues

Several reviews pointed to poor management practices, including disorganization and lack of staff training, contributing to the overall negative experience.

Cleanliness

There were complaints about dirty conditions, including unsanitary bathrooms and greasy floors.
  • LD
    LaChandra Dixon
    Feb 23, 2026
    1.0
    Tried to add on to my order, I literally was the only car in drive thur the worker made a big deal and had a nasty attitude
  • AJ
    Anthony James
    Jan 26, 2026
    5.0
    Always a good place to enjoy a hot meal.
  • MM
    MWJ
    Jan 21, 2026
    1.0
    Food was cold, fries were stale and the two burgers they gave me were so flat it looked like they had been sat on
  • KH
    Keith Haynes
    Jan 13, 2026
    3.0
    As always, they had Me pull into a parking space and wait 20 mins for fries with No salt and I still ended up with fries with salt! I had to take them back inside and wait again for fries with no salt!
  • JM
    James Morris
    Dec 31, 2025
    1.0
    They messed my order up in the drive threw, when I told the light skin young girl at the second window she was very nasty towards me and displayed horrible customer service. All I told her was they forget to ring me up for my Big Mac and she said very aggressively give me the receipt I said I sure will, then she said dollar, she needs to learn how to deal with people. This happened 12/31/2025 8:14 pm.

Frequently Asked Questions About McDonald's

What are the McDonald's Augusta, GA location's regular hours of operation?

This McDonald's location in Augusta, GA is open 24 hours a day, 7 days a week.

What are the drive-through hours at this McDonald's?

The drive-through is open 24/7 every day of the week at this McDonald's location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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