McDonald's

3.1
2060 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3444 Mike Padgett Highway, Augusta, GA
30906, United States

Hours

Reviews

3.1
2,060 reviews
5 stars
585
4 stars
376
3 stars
346
2 stars
215
1 star
538

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, poorly prepared food, with specific complaints about items being stale or not fresh.

Staff Attitude

Several customers noted that staff members often displayed negative attitudes, contributing to a frustrating dining experience.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty bathrooms and unkempt dining areas.

Order Accuracy

Customers consistently experienced issues with order accuracy, often receiving incorrect items or missing components.
  • EM
    Ella Myers
    3 days ago
    1.0
    Where to start in drive thru had to wait 5 cars before anyone ordered then finally got to one order was on line and wanted to place another one felt like I had to rush got coffee 4 cream 4 sugar no sugar 1 cream can't drink this I didn't ask for black try to eat the food on my way to work it was hard as hell I'll be back to drop this back off to y'all after work do better damn
  • CC
    Christina Cody
    Nov 11, 2025
    3.0
    Ordered a large order as I have a big family burgers was made the wrong way an didn't receive whole order so had to go back through the drive thru to get order correct.
  • AT
    Aimee Toole
    Nov 10, 2025
    1.0
    Not to be funny but our order was so simple. A cheeseburger with only mayo and ketchup with 2 waters. I guess young folks don't understand the fact of the matter. Don't mess with people's food. Please thank you for throwing my daughters lunch together that the mayo was on top of the bun. Yall suck.
  • PC
    Paula Tyrine Cates
    Nov 9, 2025
    1.0
    Person at the drive thru was RUDE. I ASKED WHAT WAS ON SPECIAL. BCOS I REALLY DONT EAT MD BUT I WAS HUNGRY. THE Bread was soggy and I asked for ketchup for my hashbrown I got strawberry jelly. Smh
  • TW
    Travis Wells
    Oct 31, 2025
    1.0
    Ok i order breakfast through doordash for my coworker and i while on duty. Tell me why for just 2 breakfast sandwiches its taken this location a hour and almost 30 mins to verify that they got my order??? Umm i've been looking at the receipt for the longest & the dasher had been sitting there waiting and yet it took a long time just to get my food. Its not the dasher issue,its a mcdonalds issue.

Frequently Asked Questions About McDonald's

What are the McDonald's Augusta, GA location's regular hours of operation?

This McDonald's location in Augusta, GA is open 24 hours a day, 7 days a week.

What are the drive-through hours at this McDonald's?

The drive-through is open 24/7 every day of the week at this McDonald's location.