McDonald's

3.1
2076 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3444 Mike Padgett Highway, Augusta, GA
30906, United States

Hours

Reviews

3.1
2,076 reviews
5 stars
592
4 stars
376
3 stars
348
2 stars
216
1 star
544

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty bathrooms and overall cleanliness concerns.

Staff Attitude

There were mixed reviews about staff attitude, with some praising friendly employees while others reported rudeness and lack of professionalism.
  • JM
    James Morris
    Dec 31, 2025
    1.0
    They messed my order up in the drive threw, when I told the light skin young girl at the second window she was very nasty towards me and displayed horrible customer service. All I told her was they forget to ring me up for my Big Mac and she said very aggressively give me the receipt I said I sure will, then she said dollar, she needs to learn how to deal with people. This happened 12/31/2025 8:14 pm.
  • CN
    Christi Netherland
    Dec 22, 2025
    5.0
    Friendly staff - Food was fresh and hot. Good prices and deals if you use the app.
  • CM
    C M
    Dec 12, 2025
    1.0
    If I could give yall negative 100 stars I would! Y’all’s service is horrible! Can definitely tell most of yall didn’t Graduate high school or had any home training. Everytime I’m come here yall are rude , food is stale and cold. But what really set me off is when yall gave me the wrong food and when I came back in to fix it yall were upset about it and when I got the correct food I find a toe nail in my burger??? Like be FR yall are gross I hope whoever did this seriously gets fired. I will no longer come to this location. Especially since apparently they don’t have a manager? It’s like a zoo here . Stay away
  • MM
    M
    Dec 4, 2025
    1.0
    Every single time I have placed an order at this location they take over 30 minutes to make one burger and fries and half the time they won't even let you know it's ready unless you ask, but they act so put out whenever you do ask. I have never received my food fresh/warm from this location, it's always just cold and soggy by time I receive it.
  • SO
    Samantha Olson
    Dec 4, 2025
    3.0
    Service was okay.. Ordered and got through the line pretty quickly. I normally check my food before leaving no matter where I go but I was in a rush and was hoping since it was only a cheeseburger happy meal (everything was okay with this order) and a double filet of fish with extra tartar meal, I figured it would be okay. Sadly, I get home and realized I got jipped a filet.. The sticker on the box says double filet with extra tartar but it was a single filet with extra tartar. I’m mainly just sharing this so hopefully the employees will try to pay closer attention to the orders. I know when it’s busy, sometimes things are hectic but it was around 7pm and the outside line wasn’t that busy, I think maybe 4 other cars were there while we were, so I’m not really sure what happened.

Frequently Asked Questions About McDonald's

What are the McDonald's Augusta, GA location's regular hours of operation?

This McDonald's location in Augusta, GA is open 24 hours a day, 7 days a week.

What are the drive-through hours at this McDonald's?

The drive-through is open 24/7 every day of the week at this McDonald's location.