McDonald's

3.3
1630 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4090 Jimmie Dyess Pkwy, Augusta, GA
30909, United States

Hours

Reviews

3.3
1,630 reviews
5 stars
530
4 stars
331
3 stars
267
2 stars
136
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Feedback on food quality was mixed, with many complaints about cold or poorly prepared items, while some praised the freshness of their meals.

Cleanliness

The restaurant was noted for being clean by several customers, although there were also reports of dirty tables and malfunctioning drink machines.

Customer Experience

While some customers had positive experiences with friendly staff, many others expressed frustration with rude service and management issues.
  • MB
    Marco “MEN are from MARS” Bishay
    Dec 30, 2025
    1.0
    Update 1/8/2026 After reaching out to McDonald's corporate as advised by the restaurant owner, this is the reply I received. "Thank you for taking the time to contact McDonald's Customer Care. You may be interested to know that most of our restaurants are locally owned and operated. As independent business owners, policies may vary from one McDonald's to another dependent upon the decision of the individual restaurant leader. We hope to have the opportunity of serving you again soon under the Golden Arches." So basically, between the owner and corporate they are playing a blame game and no one wants to take ownership of anything and they want to toss me around. Thanks but no thanks. Hey mcdonald's help me understand if you say that you're a 24-hour business, why can I not order from 3:00 in the morning to 4:15 when you're switching your meal menus from lunch to breakfast. Also why does it take an hour and 15 minutes for you to switch the menu. Especially since I never experienced this during the hour where you shift from breakfast menu to lunch menu. Why does this only apply now? I'm on my way to work and you are the only thing that's open. I use the term open loosely. Why are you paying employees to just stand around not giving an option for your customers to order? Concerned customer, and thank you for your attention to this matter.
  • EG
    Eric G
    Dec 27, 2025
    2.0
    Food is cold and they take forever to get your order,
  • JB
    Jose B
    Dec 19, 2025
    1.0
    Employees need to help the guests trying to make a purchase paying with cash instead of just staring at them. Very rude.
  • JW
    John Whitehead
    Dec 14, 2025
    5.0
    Great food, and quick
  • BA
    billy adams
    Dec 4, 2025
    1.0
    Watched them take two orders before me in line on the other side. Too lazy to make burritos in the morning and they have a nasty attitude.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4090 Jimmie Dyess Pkwy, Augusta, GA?

McDonald's at 4090 Jimmie Dyess Pkwy in Augusta, GA is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Is drive-thru service available at this McDonald's location?

Yes, this McDonald's location offers 24/7 drive-thru service to customers.