McDonald's

3.3
2200 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2624 Dean Bridges Rd, Augusta, GA
30906, United States

Hours

Reviews

3.3
2,200 reviews
5 stars
753
4 stars
380
3 stars
392
2 stars
215
1 star
460

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and long wait times, with some expressing frustration over incorrect orders.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot food, others received cold or poorly prepared items.

Cleanliness

The cleanliness of the location received positive remarks, with some customers noting clean dining areas and restrooms.

Management Issues

Several reviews highlighted issues with management and staff organization, leading to inefficient service and customer dissatisfaction.
  • VS
    Vivian Stone
    Jan 1, 2026
    3.0
    Curbside order with several drinks-no cup holder.
  • MS
    Moon Sent
    Dec 11, 2025
    1.0
    Really badly run by rude people. Time wasted.
  • JD
    Jasmine D
    Nov 29, 2025
    1.0
    The customer services here is not top tear. I was picking up a doordash order and was not greeted with a positive greeting. I was asked who I was picking up for after 10 minutes of waiting without any employee acknowledging my presence. I over heard two employees say " let me clock out before these customers think that I am working". Customer services should always be number one and good food service should come second.
  • MW
    Melissa Walker
    Nov 26, 2025
    3.0
    I went to meet my four year old granddaughter there, and I must say that I don't eat McDonald's. But to my surprise the food was good, fresh and hot. The service was great also.
  • NM
    Naij Mealing
    Nov 25, 2025
    1.0
    I ordered 3 extra sweet and sour sauces with my order and when I got my bag I only had two. My thing is if the kiosk isn’t charging me for the sauces and I added them to my order, why do you get to charge me? I shouldn’t have to pay for yall mistake. I called cooperate too. And hopefully they did fix it but I ain’t coming back to this one. That lady know she wrong as hell.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2624 Dean Bridges Rd, Augusta, GA?

Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and from 5:00 AM to 3:45 AM on Friday and Saturday.

What are the drive-thru operating hours for this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to 11:00 PM on Sunday.