McDonald's

3.3
2194 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2624 Dean Bridges Rd, Augusta, GA
30906, United States

Hours

Reviews

3.3
2,194 reviews
5 stars
751
4 stars
380
3 stars
391
2 stars
214
1 star
458

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying hot and fresh items, while others received cold or poorly prepared food.

Cleanliness

The cleanliness of the dining area and restrooms received positive remarks, although some reviews noted issues with cleanliness in the service area.

Management

Some customers praised specific managers for their excellent service, while others criticized the overall management and staff organization.

Customer Experience

Overall customer experiences varied widely, with some expressing satisfaction and others vowing not to return due to repeated negative experiences.
  • DP
    dania powell
    5 days ago
    5.0
    Great place. Food is always hot. Fries always come out fresh. The ppl working here are always very friendly.
  • MD
    Maliyah Dawson
    Nov 13, 2025
    1.0
    The workers act like they don’t want to work, they had my boyfriend in line for 30 minutes just for his order to be taken. Horrible service , sloppy, mediocre food. 0/10
  • JC
    Jj Cruz
    Oct 28, 2025
    2.0
    I go up to get my door dash order so I can deliver the food and they tell me “we already gave the food away”. It’s crazy because that ISNT possible once the order has been assigned to a dasher (me). This is the 3rd time this has happened to me and it’s always this SPECIFIC McDonalds. I called my customer and let him know and even he said that it’s always since McDonald’s.
  • HG
    Hollie Gibbs
    Oct 18, 2025
    5.0
    Fries were the best we've had in a long time - hot, crispy, and the right amount of salt. Service was good, too. Employees at both windows were polite and read back the order before handing out the food to us. We are very glad we stopped by - thank y'all!
  • JJ
    Jesuka Jolie
    Oct 13, 2025
    5.0
    Tera is the epitome of leadership! She is a leader who serves each person with an individualized touch. My first visit into town she made me feel as if I was at a diner. She personally served me my tray as I was seated. Today she went over and beyond to ensure that I was comfortable. She did not let time constraints rob me of the meal I wanted. She conforms to the need of each customer. She compensates for any deficit within the team. She leads by example. I see the love of Christ through her ministry of customer care. She is a prime representation of McDonald’s mission! I declare blessings over her and her family in the Mighty Name of Jesus! Amen! Nurse Jolie!💖

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2624 Dean Bridges Rd, Augusta, GA?

Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and from 5:00 AM to 3:45 AM on Friday and Saturday.

What are the drive-thru operating hours for this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to 11:00 PM on Sunday.