Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,554 reviews
5 stars
780
4 stars
520
3 stars
438
2 stars
222
1 star
594
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and rude staff, particularly during late-night shifts.
Food Quality
Many reviews mentioned cold or incorrect food orders, with some customers expressing dissatisfaction with the freshness and preparation of the food.
Customer Experience
While some customers praised individual staff members for their kindness and helpfulness, overall experiences were marred by poor management and unprofessional behavior from employees.
Cleanliness
Several reviews highlighted issues with cleanliness in the restaurant, including dirty tables and restrooms, contributing to a negative dining experience.
- KHKris Houghton1 day ago1.0Management and staff do not understand customers are not required to move out the line and park to wait for food so that their "drive times are good". Embarrassing that self service comes before customer service and that as a result made all the food poorly and incorrect to display their frustration in understanding such basic principles
- HPHales ProctorDec 29, 20255.0TJ working the back drive through window is the kindest most helpful young gentleman. He deserves a raise or something! Next time someone is rude to me here I’m going to tell them to be more like TJ LOL
- MBMykeeya BirchDec 29, 20251.0The people that give the food were obviously upset or something because they were not pleasant at all. Waited over five minutes for food. Once we got it, our specialty burger was regular and the fries were cold.
- JRJulie RobinsonDec 26, 20252.0It took a full 20 minutes to get our meal that was ordered in restaurant, to go. There was only 1 customer ahead of us. Our meal was for 4 people only. No one greeted us or said thank you.
- DWDro WDec 15, 20251.0I would leave no Star if possible, please remember to be aware of any & all objects you may bring into store I didn't realize you have to not only beware of customers but employees as well my phone charger was confiscated buy McDonald's employee still no compensation for that yes I acknowledge I left it on my own will for about a second didn't realize had to worry about employee as well as the public figured it would have been turned into the office which it was not it was confiscated just beware I thought McDonald's was America's favorite restaurant not so sure anymore I know it's close to the holidays and everything but good gracious an Android charger really?
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2902 Washington Road, Augusta?
McDonald's at 2902 Washington Road, Augusta is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's provides delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.
Is there a drive-through available at this McDonald's and what are its hours?
Yes, there is a drive-through available and it operates 24 hours daily at this McDonald's location.
What payment methods are accepted at the McDonald's on Washington Road?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this McDonald's.
What services are offered at this McDonald's location?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I place an order for pickup or delivery from this McDonald's?
You can place your order through their online ordering link: https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald's app available on both iOS and Android.
Are there any hotels near McDonald's at 2902 Washington Road in Augusta where I can stay?
Yes, nearby hotels include West Bank Inn, Perrin Guest House Inn, Tru by Hilton Augusta Washington Road, Rodeway Inn, Parkway Inn, and Augusta Best Inn, convenient for visitors who want to dine at McDonald's during their stay.
What other dining options are close to this McDonald's in Augusta?
Nearby dining options include Washington Hall (seafood), CookOut- Washington Rd (burgers and hot dogs), TBonz Steakhouse of Augusta (steakhouse), Crazy Turks Pizza Bar & Grill (pizza), Taco Bell (Mexican), Bojangles (fast food and bar), Jason's Deli (sandwiches), Zoes Kitchen (Mediterranean), Krispy Kreme (donuts), and Orange Moon Delights (ice cream and frozen yogurt).
Which nearby places could help customers traveling to McDonald's on Washington Road?
Nearby gas stations and convenience stores like Circle K and Shell can help travelers refuel and grab essentials before or after visiting McDonald's.