Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,531 reviews
5 stars
771
4 stars
518
3 stars
438
2 stars
221
1 star
583
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, with many stating they waited over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, with customers receiving wrong items or missing components.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing dismissive or unprofessional behavior.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and play areas.
Food Quality
While some customers enjoyed the food, many noted that items were served cold or not fresh, leading to dissatisfaction.
- SBShelcey Burwell3 days ago5.0The employees were polite, the service was fast, and the food was delicious.
- EEErin5 days ago5.0Clean restroom. It's McDonald's.
- JCJack CooperNov 14, 20251.0The night shift at this McDonald’s needs serious attention. Every night after the main managers leave, the service slows to a crawl—lines stretch to the road, employees can be seen standing around talking instead of working, and customers wait excessively just to place an order. They often claim to be “out” of most menu items, which feels more like avoiding cooking than an actual shortage. Tonight I waited 35 minutes for a fry and a sweet tea and nearly ran out of gas while watching others wait even longer. For a busy location that’s open all night, this level of service is unacceptable and needs immediate management intervention.
- CWCasper WilliamsNov 12, 20253.0Over priced hamburgers I remember when the hamburgers were huge and cheaper
- KCKamon CookNov 2, 20251.0This store specifically sucks, your employees are incompetent. Bigger girl with blue hair was incredibly rude and the one who handed us our food was incompetent, it was completely mixed up, she didn't give us STRAWS?? or napkins, and not a single item was correct. Never go here, go to the one on the corner of davis and Washington
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2902 Washington Road, Augusta?
McDonald's at 2902 Washington Road, Augusta is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's provides delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.
Is there a drive-through available at this McDonald's and what are its hours?
Yes, there is a drive-through available and it operates 24 hours daily at this McDonald's location.
What payment methods are accepted at the McDonald's on Washington Road?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this McDonald's.
What services are offered at this McDonald's location?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I place an order for pickup or delivery from this McDonald's?
You can place your order through their online ordering link: https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald's app available on both iOS and Android.
Are there any hotels near McDonald's at 2902 Washington Road in Augusta where I can stay?
Yes, nearby hotels include West Bank Inn, Perrin Guest House Inn, Tru by Hilton Augusta Washington Road, Rodeway Inn, Parkway Inn, and Augusta Best Inn, convenient for visitors who want to dine at McDonald's during their stay.
What other dining options are close to this McDonald's in Augusta?
Nearby dining options include Washington Hall (seafood), CookOut- Washington Rd (burgers and hot dogs), TBonz Steakhouse of Augusta (steakhouse), Crazy Turks Pizza Bar & Grill (pizza), Taco Bell (Mexican), Bojangles (fast food and bar), Jason's Deli (sandwiches), Zoes Kitchen (Mediterranean), Krispy Kreme (donuts), and Orange Moon Delights (ice cream and frozen yogurt).
Which nearby places could help customers traveling to McDonald's on Washington Road?
Nearby gas stations and convenience stores like Circle K and Shell can help travelers refuel and grab essentials before or after visiting McDonald's.