McDonald's

3.3
1969 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1464 Walton Way, Augusta, GA
30904, United States

Hours

Reviews

3.3
1,969 reviews
5 stars
622
4 stars
392
3 stars
330
2 stars
163
1 star
462

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported slow service, with long wait times for orders and frequent mistakes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Staff Attitude

Feedback varied on staff demeanor, with some praising friendly service while others noted rudeness and unprofessional behavior.

Cleanliness

Several customers mentioned that the dining area and restrooms were not clean, impacting their overall experience.

Food Quality

While some customers enjoyed the food, others reported it being cold or not fresh, leading to mixed reviews on food quality.
  • WA
    Wake Up America
    Nov 12, 2025
    1.0
    The food was pathetic… one little squeeze of tartar sauce on a fish filet, dude for the amount we are paying for a meal… I expect it to be at least done correctly. Awful food, awful service.
  • TI
    Tom Iovino
    Oct 30, 2025
    1.0
    Slowest service at any McDonald's I've ever been to in any state. I felt like my meal should have been free with the amount of time I waited.
  • EE
    ExcelHedge
    Oct 26, 2025
    1.0
    Avoid this location. Slow service and always gets orders wrong. I went last night at 1030pm on my way to work. I ordered a Double Quarter Pounder WITH NO PICKLES OR ONIONS AND ADD BACON. I get to work with my Order and it's loaded with so much pickles and onions I can smell it thru the little burger box. Never go to this location.
  • JW
    John White
    Oct 17, 2025
    1.0
    Service was terrible. Kiosk didn’t work so I ordered at the counter. I ordered word for word how stated on menu but the cashier kept calling it something different with a different price. I showed her on menu with no resolution. I’m pretty sure I was charged too much but Printer was out of paper so no receipt. Also with no paper there were no order numbers. They would still call numbers but no one waiting knew there number since there wasn’t a receipt. Food was ok but not great. Location was about the same. Not terrible but wouldn’t say clean either.
  • BS
    Broderick Crawford (Royal Seven)
    Oct 15, 2025
    2.0
    If yu have nothing good to say don't say it at all

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 1464 Walton Way, Augusta?

The McDonald's at 1464 Walton Way, Augusta, is open Monday to Thursday from 5:00 AM to midnight, Friday from 5:00 AM to 4:00 AM, Saturday all day from midnight to 11:59 PM, and Sunday from 4:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

Drive-thru service is available Monday to Thursday from 5:00 AM to midnight, Friday from 5:00 AM to 4:00 AM, Saturday all day from midnight to 11:59 PM, and Sunday from 4:00 AM to midnight.