Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Augusta.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
1,766 reviews
5 stars
1,100
4 stars
287
3 stars
130
2 stars
83
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Product Quality
Customers reported inconsistent quality of donuts, with some being stale or lacking filling, while others praised the freshness.
Pricing Issues
Many customers expressed dissatisfaction with high prices for donuts, feeling they were overpriced for the quality received.
Staffing Problems
Several reviews mentioned the location being understaffed, leading to long wait times and poor service experiences.
Positive Experiences
Despite the negative feedback, some customers enjoyed the donuts and appreciated friendly staff at times.
- AAAlisa AllicockDec 31, 20251.0Ordered a door dash order and it was filled wrong- instead of pumpkin donuts, got blueberry donuts instead. Figured I would give them another chance- went today to get regular glazed donuts and they’re completely out. How are you out of regular glazed donuts at 11am?
- APAntoya ParksDec 23, 20251.0The worst experience w/ Manager Sara , who insisted that I leave the store for taken her picture she'd threaten to call the police on me. Didn't want to honor a coupon for my service! I will have to reach out to cooperate to follow up!
- SSSteven SHELTONDec 13, 20255.0If you go here, you MUST try the donuts!
- VPValerie ParrishDec 10, 20255.0The service here is always amazing 🤩 The employees are always so sweet and patient? Everyone working there needs a raise it don’t make any sense how sweet they be to their customers and the doughnuts be fresh
- RBRandy BeardDec 5, 20251.0Went inside of the store. I was the second one in line 8 other people come in we always just standing there. Only one guy working in the window. What an address in anybody far as customer service on the inside will not be back.
Frequently Asked Questions About Krispy Kreme
What are the regular business hours for Krispy Kreme in Augusta, GA?
Krispy Kreme is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
Does Krispy Kreme offer drive-through service in Augusta?
Yes, Krispy Kreme offers drive-through service daily from 6:00 AM to 10:00 PM, extended to 11:00 PM on Fridays and Saturdays.
Can I place an order for pickup or delivery from Krispy Kreme?
Yes, you can order for pickup or delivery via their online ordering platform available 6:15 AM to 9:45 PM on most days, with extended hours on weekends.
What special promotions does Krispy Kreme offer during Hot Light Hours?
During Hot Light Hours from 7-9 AM and 5-7 PM, you can get a free Original Glazed® Doughnut fresh off the line at Krispy Kreme.
Is Krispy Kreme a family-friendly and accessible location?
Yes, Krispy Kreme welcomes families, is wheelchair accessible, and has accessible restrooms available.
What payment methods are accepted at Krispy Kreme in Augusta?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, and Visa cards, including debit and mobile NFC payments.
Where is Krispy Kreme located in Augusta, and what is the contact number?
Krispy Kreme is located at 2912 Washington Rd, Augusta, GA 30909. You can reach them at +1 706-737-3227.
What other food options are available near Krispy Kreme on Washington Rd?
Nearby food options include Cook Out, Crazy Turks Pizza Bar & Grill, Waffle House, Jason's Deli, Surcheros Fresh Mex, McDonald's, Outback Steakhouse, and Zen Ramen And Bar for diverse cuisines.
Are there any convenient services near Krispy Kreme for travelers or locals?
Yes, nearby services include Shell gas station and convenience store, Bitcoin Depot ATM, and Redbox rental kiosks for convenience whether you're traveling or staying local.
What nearby accommodations can visitors use when visiting Krispy Kreme in Augusta?
Visitors can stay at nearby hotels such as West Bank Inn and Knights Inn Augusta for convenient lodging close to Krispy Kreme.