Jimmy John's

4.0
365 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1129 Agerton Ln, Augusta, GA
30909, United States

Hours

Reviews

4.0
365 reviews
5 stars
221
4 stars
57
3 stars
23
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service experiences, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others complained about inconsistent quality, including hard bread and poorly made sandwiches.

Pricing Concerns

Many reviews mentioned that the prices were considered high for the portion sizes and quality of food received.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, which negatively impacted their dining experience.

Operational Hours

Multiple reviews indicated frustration with the restaurant closing earlier than advertised or being closed unexpectedly.
  • JJ
    Jesse Jacobson
    Dec 10, 2025
    1.0
    This place is always busy and has a line so I order ahead via the app to save time on my lunch. I picked up my food and asked for a water cup (trying to drink less soda) They said it was 40 cents and that I had to go to the back of the line to get it. It’s not really about 40cents. It defeats the purpose of ordering ahead. It means hot food may be colder by the time i sit and eat. Charging for water is already petty, but making me get back in line and charge my card for 40c is nuts. Just bad service policy.
  • DA
    Daniel Akins
    Nov 23, 2025
    4.0
    The food tasted good, but was super messy. The people hanging around the outside smoking pot made the whole experience rough. The shopping center needs to do something about it.
  • SS
    Singa Shoes
    Oct 7, 2025
    1.0
    I don't understand why we went into there to get tuna sandwiches there is no sauces to put on sandwiches they don't put pepper on sandwiches that's crazy if I could it would be rated a 0 because the tuna dressed up with all the veggies you can only taste the veggies on the sandwich ridiculous.
  • KH
    Kurt Herold
    Sep 21, 2025
    4.0
    Great subs and good service
  • IL
    Ian Lukas-Garcia
    Sep 4, 2025
    1.0
    Went to this place before they close and for some reason they closed early before the hours on the door? Won’t come back if the hours are not correct.