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Jimmy John's

4.0
(367 reviews)

Business Details

1129 Agerton Ln, Augusta, GA
30909, United States
(706) 922-4444
https://locations.jimmyjohns.com/ga/augusta/sandwiches-1096.html

About

Sandwich Restaurant

Location

Jimmy John's
1129 Agerton Ln, Augusta, GA
30909, United States

Hours

Reviews

4.0
367 reviews
5 stars
222
4 stars
57
3 stars
23
2 stars
11
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the sandwiches while others reported issues like soggy bread and incorrect orders.

Service Issues

Numerous complaints about service, including confusion with orders, long wait times, and rude staff.

Cleanliness

Concerns raised about cleanliness, particularly in the bathrooms and food handling practices.

Pricing

Customers noted that prices are high relative to portion sizes and quality, with some feeling that value is lacking.

Operational Hours

Frequent reports of the location being closed during posted hours, leading to customer frustration.
  • CT
    CHARLIE THOMPSON
    Feb 20, 2026
    5.0
    We forgot our chips. And of course they didn't remind us. Other than that it was great.
  • CP
    CSRA Rapid Paint
    Jan 29, 2026
    2.0
    Soggy sandwich 16 inch can't eat it I asked for the big sandwich and mayo n lettuce n tomatoes I got this.... soggy bread oiled up which I did not ask for. I spent 24.08 n my friend spent 18.00 n his sandwich was a three meat three cheeses. He said it was good. The lady at counter seemed confused and ended up charging bill three times... once in cash then the card for mine n I did the tap n then she asked bill to retap... I d k what that was about but seems when we come in n say its on the same bill this should not happen... so we spent cash n then card two times... not happy with what happened n I won't go there again.... 😕 this is my opinion of the service n wet bread...I been here one time b 4 n the food was outstanding...tonight not so much.... hope that changes....
  • JJ
    Jesse Jacobson
    Dec 10, 2025
    1.0
    This place is always busy and has a line so I order ahead via the app to save time on my lunch. I picked up my food and asked for a water cup (trying to drink less soda) They said it was 40 cents and that I had to go to the back of the line to get it. It’s not really about 40cents. It defeats the purpose of ordering ahead. It means hot food may be colder by the time i sit and eat. Charging for water is already petty, but making me get back in line and charge my card for 40c is nuts. Just bad service policy.
  • DA
    Daniel Akins
    Nov 23, 2025
    4.0
    The food tasted good, but was super messy. The people hanging around the outside smoking pot made the whole experience rough. The shopping center needs to do something about it.
  • SS
    Singa Shoes
    Oct 7, 2025
    1.0
    I don't understand why we went into there to get tuna sandwiches there is no sauces to put on sandwiches they don't put pepper on sandwiches that's crazy if I could it would be rated a 0 because the tuna dressed up with all the veggies you can only taste the veggies on the sandwich ridiculous.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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