Five Guys

4.3
739 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 630 Crane Creek Dr. in Augusta is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
630 Crane Creek Dr., Augusta, GA
30907, United States

Hours

Reviews

4.3
739 reviews
5 stars
451
4 stars
157
3 stars
49
2 stars
43
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being delicious and fresh, though some noted issues with seasoning and preparation.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the cost did not match the value received.

Service Experience

While some customers reported friendly and fast service, others experienced issues with staff attitude and order accuracy.

Cleanliness

Feedback on cleanliness was mixed, with some customers noting clean environments while others reported unsanitary conditions.

Fries Consistency

Fries were frequently mentioned as a highlight, though some customers noted inconsistencies in portion sizes and quality.
  • SS
    sheila siler
    Nov 8, 2025
    5.0
    First visit in over 2 years. Really enjoyed the service and the burger and hot fries!!
  • DM
    Deanna Martin
    Nov 4, 2025
    1.0
    Went to get Five Guys with my husband and we arrived at 8:45 PM on a Tuesday and the doors were locked and the workers said they were closed when the door and website says open till 11am - 10pm. The workers were incompetent and didn’t want to work, absolutely unacceptable. The lady who worked there hopped over the counter which is unprofessional.
  • AF
    Abi F
    Oct 29, 2025
    2.0
    We have been coming here once a week for the last two years. We used to love coming here but the quality has gotten so bad. Last time we had to ask for fresh well done fries because they were undercooked several times before. Today we went back again, and the fry’s were terrible. Half of them are stale and don’t bend at all and the others taste half done?? It’s so frustrating paying $30 for two burgers and fries for the food to be soggy, undercooked and stale all at once.
  • WA
    Walter Ashley
    Sep 27, 2025
    4.0
    Service was fast and the food was good, but it was expensive.
  • PC
    Phillip Cozad
    Sep 26, 2025
    4.0
    They have great cheese burgers an hamburger meals , prices aren't to bad either for the quality an quantity, shakes are pretty good too.....

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.