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Dunkin'

3.8
(729 reviews)

Business Details

3024 Washington Rd, Augusta, GA
30907, United States
(706) 869-3793
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Augusta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3024 Washington Rd, Augusta, GA
30907, United States

Hours

Reviews

3.8
729 reviews
5 stars
359
4 stars
152
3 stars
64
2 stars
41
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews highlighted issues with food quality, including cold items, stale donuts, and improperly cooked food.

Staff Friendliness

While some customers praised friendly staff, others reported rudeness and lack of professionalism from employees.

Drive-Thru Experience

The drive-thru service was often criticized for long wait times and order inaccuracies.

Location Concerns

Several reviews mentioned safety concerns due to loitering and the overall atmosphere around the location.
  • DC
    Douglas Cason
    1 day ago
    2.0
    Food was warm, service was okay, the atmosphere was terrible, hearing the employees talking loudly was so unprofessional. Talking about sex change and very vocal about it. Wheeler store location
  • WE
    Wanderlust Enthusiast
    Jan 30, 2026
    1.0
    BRING BACK THE BAVARIAN CREAM!!!!!!!!!!!! I was told they no longer carry them. Bad move on, terrible, horrible!!
  • EB
    EMELY BATISTA
    Jan 22, 2026
    5.0
    The team present this Thursday Jan 22 was great! Very fast and the girl at the window was very nice and friendly and reminded me to use my app for points which I usually forget to do! They also made my hashbrowns and snacking bacon to perfection! The establishment also looked great! So proud to see what this place has become.
  • AS
    Aubrey Smith
    Jan 9, 2026
    1.0
    first they tried to tell me that they were incapable of making my refresher without ice, then my boyfriend explained to them they could just put it in a cup with no ice in it. they did, problem solved. here is where my frustration begins… we ordered 4 donuts, but it was rung up in 2 sets of 2, so we were short 2 donuts. i requested our missing two and the man said we only paid for 2. i tried to pay for two more and gave him $5. when we requested a receipt because he didn’t give us one the first time, it took another employee and 5 minutes to print it. when they finally did, he read it and realized our original receipt had the 4 donuts on it. recognizing his mistake, it’s all cool just give me the $5 back, right? WRONG. he gives me $4.10 in change for the second transaction for something i already paid for!!! my boyfriend parked and i went inside because of course we still didn’t get our two missing donuts. the lady who helped me was very nice, but when i tried to get my remaining .90c she referred me to the second employee from earlier. he repeatedly cut me off when i was trying to explain, and then only gave me .80c back…. 🤦🏻‍♀️ i cut my losses and left. i would post receipts from both transactions but i left them on the counter when i left.
  • SP
    Sweet Potato
    Nov 20, 2025
    3.0
    Cold food subpar drinks

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Augusta, GA?

Dunkin' in Augusta, GA is open Monday through Friday from 5:00 AM to 9:00 PM, and Saturday and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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