Dunkin'

3.8
727 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Augusta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3024 Washington Rd, Augusta, GA
30907, United States

Hours

Reviews

3.8
727 reviews
5 stars
360
4 stars
153
3 stars
64
2 stars
40
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and slow wait times.

Food Quality

Many reviews highlighted issues with food quality, such as stale donuts, improperly cooked items, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty ovens and a messy dining area.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff while others reported rudeness and lack of professionalism.

Location Issues

The location struggles with high traffic and loitering, impacting the overall atmosphere and safety perception.
  • WM
    Whim M
    Nov 8, 2025
    2.0
    This place used to be great. Lately though the service and wait time has really slowed down at the drive thru. It’s even worse if they pull you to the second window. I have been forgotten about twice when this happened. I never have problems at the Wheeler Road location.
  • NH
    Nick Hiteshew
    Nov 2, 2025
    1.0
    Cold food, bad coffee right at opening.
  • CS
    Cheeta Shank
    Nov 2, 2025
    5.0
    Still have the best praline & cream milkshake I've ever tasted and this was my first visit since 2017.
  • CW
    Cassiday Wolff
    Oct 27, 2025
    5.0
    This is a great Dunkin'! I have stopped twice here while we have been in Augusta for my husbands job. I ordered Once in the Drive thru & once inside. This location is also a Baskin Robbins which i think is so fun!!! There is a rather large "pot-hole" in the parking lot when you are going to pull out towards the stop light, so watch out for that!
  • AV
    Amita Verma
    Aug 30, 2025
    1.0
    We stopped at the drive thru to get hot coffee on our way. Made the mistake of not checking the temperature before driving off. It was LUKE WARM. Who does that? It is really a brea b a trust to serve offer like this in a drive thru when people are in a hurry and cannot return. Really really wrong. Warning for those who stop Here for coffee- check what you are getting. Also… weirdly… there are no donuts on the drive thru menu at all… what is that about? They did have some and we got one but now I am worried that they too, like the coffee, was old and sitting around.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Augusta, GA?

Dunkin' in Augusta, GA is open Monday through Friday from 5:00 AM to 9:00 PM, and Saturday and Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.