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Dunkin'

4.0
(643 reviews)

Business Details

3668 Wheeler Rd, Augusta, GA
30909, United States
(706) 869-3724
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Augusta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3668 Wheeler Rd, Augusta, GA
30909, United States

Hours

Reviews

4.0
643 reviews
5 stars
358
4 stars
114
3 stars
68
2 stars
26
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of professionalism.

Food Quality

Many customers reported issues with food quality, including stale donuts, cold food, and incorrect orders.

Inconsistent Experience

While some customers praised the friendly service and quick service, others experienced long wait times and incorrect orders.

Cleanliness and Atmosphere

Several reviews mentioned cleanliness issues and an unpleasant atmosphere, particularly due to loud music and unprofessional behavior from staff.
  • KB
    King Blake
    Feb 5, 2026
    2.0
    Order the same thing 3 days in a row exact same and it taste different everyday , why is that ?
  • CM
    Camden Mcgee
    Jan 30, 2026
    1.0
    I have a bad stutter and they hung up on me
  • KH
    Khadijah Hashim
    Jan 10, 2026
    1.0
    I brought a jelly filled sugar donut, Boston cream and a glaze sprinkle donut. I asked the worker at the window, “why are the donuts cold?” She said “nothing from her mouth, but she shrugged her shoulders, obviously saying she does not know. After eating 1/4 of the jelly filled sugar donut, I notice mold on it. That’s disgusting. Bad customer service and bad product.
  • PP
    Paul
    Jan 6, 2026
    4.0
    I order the same coffee every time and it always tastes different.
  • TJ
    Tarean “Tree” Jones
    Dec 30, 2025
    1.0
    This store is the worse Dunkin I have visited… I live 2 miles from this store and was in my morning route when heading to work… but that quickly changed a few months ago due to so many horrible experiences.. on December 11th my husband stopped by and although I was iffy I still decided to order a bacon egg and cheese croissant and when he got it home the bagel was old and hard, I emailed a complaint… well on today we decided to give it another go out of convenience and today was another let down… food was old and hard, called to complain and the so called manager took the liberty to hang up in my face when I requested her name!

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location?

This Dunkin' in Augusta, GA is open Monday to Friday from 5:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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