Dunkin'

4.0
632 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Augusta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3668 Wheeler Rd, Augusta, GA
30909, United States

Hours

Reviews

4.0
632 reviews
5 stars
354
4 stars
113
3 stars
68
2 stars
25
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, particularly with mobile orders and drive-thru service.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including stale donuts and poorly prepared hot food.

Speed of Service

While some customers praised the quick service, others complained about long wait times and slow order processing.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the friendly environment while others noted loud music and unclean conditions.
  • MM
    Michael
    2 days ago
    1.0
    Charged for no ice on a tea and got a drink not full. Very very disappointed
  • AE
    Ashley Evans
    Oct 14, 2025
    1.0
    You’re joking. Food is inedible. Coffee is disgusting. Stick to Starbucks or 7Brew.
  • KK
    KThunder
    Oct 4, 2025
    5.0
    Always good. Always friendly service
  • VW
    Victoria Woods
    Sep 11, 2025
    5.0
    I always come to this Dunkin and they work in a timely manner and are so sweet!! Thank you staff for making this a pleasant experience !!
  • AE
    Aisha Emmons
    Aug 24, 2025
    3.0
    So the staff here is the best part of this place. They are honestly amazing, at least the ones I have had to deal with. My issue with this place is 3 times I have placed mobile orders for a dozen donuts. Each time I have gone to pick them up and they literally don't have most of what I ordered. I don't understand why in the afternoon, a donut shop is out of most of its donuts. I can understand if it is closer to closing time but 1pm, 3pm and 4:30pm were the times I went. Crazy enough, this isn't the only dunkin donuts I have had that issue with. Krispy Kreme doesn't have the selection I would prefer but they are always stocked. Dunking needs to do better.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location?

This Dunkin' in Augusta, GA is open Monday to Friday from 5:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for your convenience.