Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
723 reviews
5 stars
339
4 stars
154
3 stars
80
2 stars
41
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty floors and sticky counters.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning issues like incorrect orders, poorly prepared items, and inconsistent portion sizes.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific menu items, as well as friendly staff in certain instances.
DS
dale slick
Feb 17, 2026
5.0
Great food and friendly staff
PD
practically a detective
Feb 12, 2026
4.0
Beautiful ice cream & friendly workers :)
JF
Jeremy Ferova
Feb 11, 2026
1.0
Would have been zero stars but that's not an option. Got to there about an hour and half before it closed and they said the kitchen was already closed. The whole place doesn't close till 930pm.
JJ
janet jenkins
Feb 4, 2026
1.0
KEEP DRIVING
I will NEVER go back here. I ordered a double cheeseburger meal that advertised for $9.49 my drink was pine apple lemonade. The young lady said $14.08. I'm confused cause what did you put on that burger. This person held up a kiddie meal cup and said this.. no you can keep that. No wonder they business is slow. Do Better.. ain't no way you charging 4 dollars for a cup that you give in children meals.
AB
Amanda Barrett
Jan 2, 2026
1.0
They close at 9:30 and that's clearly posted on Google but I just tried to order food and they said the kitchen is closed . Ha
What are the operating hours for Dairy Queen Grill & Chill in Augusta, GA?
The store is open Monday through Saturday from 10:30 AM to 9:30 PM, and on Sunday from 11:00 AM to 9:30 PM.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill offer facilities suitable for families with children?
Yes, the location is family-friendly and offers high chairs, booster seats, and welcomes children.
Can customers access WiFi and restrooms at Dairy Queen Grill & Chill?
Yes, the restaurant provides free WiFi and has restroom facilities for customers.
How can I order food ahead of time from Dairy Queen Grill & Chill?
You can place orders for pickup using their online ordering system available at https://www.dairyqueen.com/en-us/order/pickup/n/43227/.
Are there outdoor seating options at the Dairy Queen Grill & Chill in Augusta?
Yes, the restaurant has outdoor seating available for customers to enjoy their meals.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Taco Bell, located nearby, is another fast-food restaurant offering Mexican cuisine. Ryan's American Restaurant and Krispy Kreme are also close by, providing different dining options.
What medical and dental facilities are near Dairy Queen Grill & Chill?
Nearby medical facilities include MedNow Urgent Care, Peach Orchard Dental Care, David B. Avery, and Zoo Crew Pediatric Dentistry for various health and dental needs.
Are there convenient services nearby for banking and postal needs near Dairy Queen Grill & Chill?
Yes, South State Bank, Wells Fargo Bank, and the United States Postal Service offices are in the vicinity for your banking and mailing requirements.
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Certified March 01, 2026Yext Knowledge Graph
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