Dairy Queen Grill & Chill

3.8
716 reviews
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Business Details

3102 Peach Orchard Rd, Augusta, GA
30906-3513, United States
(706) 560-0221
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3102 Peach Orchard Rd, Augusta, GA
30906-3513, United States

Hours

Reviews

3.8
716 reviews
5 stars
336
4 stars
153
3 stars
80
2 stars
41
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Feedback on food quality was mixed; while some enjoyed the ice cream, others found the burgers and chicken tenders to be subpar and poorly prepared.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and improper food handling practices.

Customer Experience

While some customers praised the friendly staff and good service, many expressed frustration over unprofessional behavior and lack of attention from employees.

Operational Hours

Customers noted discrepancies between advertised hours and actual closing times, leading to confusion and dissatisfaction.
  • EJ
    Elisabeth Jones
    Nov 8, 2025
    1.0
    I went to the drive through, no answer, I went in...filthy. counters sticky, floors sticky and the drink section sticky and this is 11 am smh
  • MO
    Mr. Orisha
    Oct 30, 2025
    5.0
    Great cheeseburger and fish sandwich.
  • TB
    Taylor A. Brock
    Oct 7, 2025
    1.0
    Came in on Sunday night just to stand at the cash register waiting for anyone to acknowledge me. A lady from the back came out with a tub full of cookies cussing. A man came out after her. Neither acknowledged we were even there so we left. I usually come through drive thru and am pretty understanding when it comes to almost anything but that was unacceptable and I won’t be back.
  • MM
    monica may
    Sep 9, 2025
    1.0
    When I arrived, there were three teenagers working who were unprofessional and extremely rude. It took them an unreasonable amount of time to come to the window, and when they did, they informed me the store was only accepting cash. When I asked whether management was aware of the machines being down, or if this was simply an excuse to take cash, their behavior suggested they were not taking the situation seriously. What made matters worse was that one of the employees (pictured) refused to provide me with the store’s phone number when I requested it so I could report the issue. This type of behavior reflects very poorly on your company. Customers deserve respectful service, transparency, and honesty. I would appreciate this matter being addressed promptly, as well as confirmation that management is aware of the situation. Thank you for your time and attention.
  • ZF
    Zach Fedewa
    Sep 9, 2025
    1.0
    Do not come here if you have nut allergies. I just had a reaction from a blizzard here. Their staff are not equipped nor do they care about taking proper precaution for allergies. Half of the staff are wearing random clothes. No hair nets in sight. Upper management needs to get on this store ASAP.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Augusta, GA?

The store is open Monday through Saturday from 10:30 AM to 9:30 PM, and on Sunday from 11:00 AM to 9:30 PM.