Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
892 reviews
5 stars
408
4 stars
206
3 stars
96
2 stars
59
1 star
123
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, stale, or improperly prepared, including microwaved items and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attentiveness.
Cleanliness
Some customers noted cleanliness issues, particularly with tables and restrooms, although a few praised the overall cleanliness of the location.
Ice Cream Quality
Several reviews mentioned dissatisfaction with the ice cream, including melted products and incorrect toppings.
Pricing
Customers expressed concerns about high prices relative to the quality of food and service received.
- CCCarlosNov 8, 20255.0Not sure why this place has 3.8 stars. Just had a cheeseburger and chicken basket and it was prepared so well. The fried are awesome too.
- DBDee BrowneNov 8, 20251.0My order was filled super fast & by the time I got home to eat it, the bread was as hard as a rock the fish was dry. The supreme work of a microwave. I could not eat it. A total waste of my hard earned money.
- TSThe Passionate “Shopaholic” StingRayOct 4, 20251.0Horrible! Unless you like..Microwaves burgers, Cold then recooked oily fries and small portions. 1. Ordered food noticed it was very HOT not fresh just HOT. 2. Took a bite and everything was HOT, pickles, tomato, onions, Mayo, ketchup etc 3. Drive back to window and explain this is not right the cashier says we heat up the burger after we make them to melt the cheese. (Ummmm what!) This is a health hazard. 4. Cashier pauses I say can you make me a burger without microwaving the veggies. 5. Get new burger everything is cold, bread, veggies 🙌🏽 and meat definitely not cooked fresh 😒 6. Fries COLD 7. I go back and ask for fries and they drop them in the grease acting as if they made a fresh batch. Moral of the story if DQ on Washington rd cannot afford professional staff i.e Manager to ensure the issue is resolved and cooks who KNOW what they are doing and extremely pressed on food cost COOK THE FOOD CORRECTLY the 1st time. I cannot recommend this location to anyone.
- BTBilly TallentOct 2, 20255.0Got the 85 cent blizzard was awesome
- DSDelores SummersSep 15, 20254.0Ice cream favor was still the save. Thats what I enjoy. Expensive for ice cream sundae. The weather lady on TV said that the dairy queen was Expensive. I guess we'll be buying ice cream at grocery store.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Augusta?
The Dairy Queen Grill & Chill in Augusta is open daily from 10:30 AM to 10:00 PM.
What types of food and desserts does Dairy Queen Grill & Chill offer?
They offer a classic menu featuring soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, this location features a drive-thru service and outdoor seating for customers.
Is the Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it is family-friendly and offers booster seats, high chairs, and a welcoming environment for kids.
Can I find free Wi-Fi at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available at this location.
How can I order food online for pickup from Dairy Queen Grill & Chill?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/10651/.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, the location has restroom facilities available for customers.
What nearby places can I visit around Dairy Queen Grill & Chill for dining options?
Nearby dining options include Edgar's Grille, Edgar's Bakehouse, and Hire Grounds Cafe, which offer a variety of American cuisine, bakery items, and café choices.
Are there any transportation services near Dairy Queen Grill & Chill to help customers commute?
Yes, Yellow Cab Of Augusta LLC provides taxi and airport shuttle services nearby, helping customers with their transportation needs.
What community or educational services are close to Dairy Queen Grill & Chill that customers might also find useful?
Nearby community and educational places include Goodwill Career Education, Logos Classical Academy, Helms College, and The Job Connection, providing a range of community services and educational opportunities.