Customers praised the friendly and attentive service, though some reported issues with order accuracy and staff attitude.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others reported cold or poorly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms and dining area.
Drive-Thru Experience
The drive-thru service was generally fast, but there were complaints about incorrect orders and staff misunderstandings.
Customer Satisfaction
Overall, many customers expressed satisfaction with their experiences, particularly regarding ice cream and value meals, despite some negative incidents.
YA
Yeasin Arafat
Oct 29, 2025
5.0
Absolutely loved it. The attention to detail and service were amazing.
NN
Nate
Oct 28, 2025
5.0
Great restaurant, great service, great staff!! Wonderful place to eat
JT
Justin Taylor
Sep 13, 2025
1.0
Never busy but orders always take forever to come out.
SC
s c
Aug 31, 2025
5.0
Absolutely love this location. The employees are amazing and the food is always hot.
__
_thehime
Aug 28, 2025
1.0
The guy working the drive thru and the window this afternoon has to be the dumbest fast food worker I’ve ever encountered. I told him I wanted a small sundae and a regular fry off the mix n match menu. He tell me it’ll be $8.50 something not $6 something like it should be with tax. I tell him I wanted the small sundae from the menu not a medium. Medium never came out of my mouth ever. Then hands me a medium sundae as well. I asked where my regular fry was and he said he heard me say a regular sundae and that it cost the same and walked away. I just left because if he couldn’t get that simple order right, nothing I said would come through correctly in his head.
It is located at 2837 Central Ave, Augusta, GA 30909-3904, USA.
What are the operating hours for Dairy Queen Grill & Chill?
They are open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill offer outdoor seating and WiFi?
Yes, they provide outdoor seating along with free WiFi for their customers.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/10649/.
What nearby attractions can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby attractions include Mockingbird Hill, a landmark with sculptures and a fountain, and Cutno Dance Center, a dance school and local activity spot.
Are there nearby places to shop or take care of errands when visiting Dairy Queen Grill & Chill?
Yes, nearby you can find Celebrate on Central bakery, Pet Safari pet store, Ace Hardware, and Walgreens pharmacy/convenience store for various shopping needs.
What financial services are available near Dairy Queen Grill & Chill?
Near Dairy Queen, there are financial services such as Bank of America, OneMain Financial, World Finance, and Merchants Credit Bureau.