Dairy Queen Grill & Chill

3.9
641 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2837 Central Ave, Augusta, GA
30909-3904, United States

Hours

Reviews

3.9
641 reviews
5 stars
299
4 stars
153
3 stars
97
2 stars
36
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, ranging from friendly and attentive to rude and unhelpful.

Food Quality

There were numerous complaints about food quality, including cold and poorly prepared items, while some customers praised the taste of specific items.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.

Order Accuracy

Many customers experienced problems with order accuracy, receiving incorrect items or poorly made food.

Staff Attitude

Feedback indicated that staff attitude varied significantly, with some customers noting friendly service while others reported rudeness.
  • WW
    Wanda
    Dec 22, 2025
    3.0
    The windows attendant had on gloves touching the money and window but then disappears to the back with the food with the sames gloves on......
  • JB
    Jon Blanchard
    Dec 6, 2025
    5.0
    The employee at the Pick Up window was kind enough to allow me to order another item at the Pick Up window, that I forgot about while placing my order at the drive-thru menu.
  • SM
    Skylar Martin
    Dec 1, 2025
    1.0
    Terrible service. Went through the drive through and order a Oreo blizzard and a chocolate milkshake. The order was repeated back correctly and said to pull around to get the total. Paid for the order and received it. Went to drive away and was given a strawberry milkshake. When I pulled back up to the window I had several workers make eye contact with me and not come up to the window. Sat there for several minutes watching the workers sitting around talking and we were never helped so we pulled off. Will not be returning.
  • YA
    Yeasin Arafat
    Oct 29, 2025
    5.0
    Absolutely loved it. The attention to detail and service were amazing.
  • NN
    Nate
    Oct 28, 2025
    5.0
    Great restaurant, great service, great staff!! Wonderful place to eat

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.

Where is Dairy Queen Grill & Chill located?

It is located at 2837 Central Ave, Augusta, GA 30909-3904, USA.