Dairy Queen Grill & Chill

3.9
638 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2837 Central Ave, Augusta, GA
30909-3904, United States

Hours

Reviews

3.9
638 reviews
5 stars
298
4 stars
153
3 stars
96
2 stars
36
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and attentive service, though some reported issues with order accuracy and staff attitude.

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others reported cold or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining area.

Drive-Thru Experience

The drive-thru service was generally fast, but there were complaints about incorrect orders and staff misunderstandings.

Customer Satisfaction

Overall, many customers expressed satisfaction with their experiences, particularly regarding ice cream and value meals, despite some negative incidents.
  • YA
    Yeasin Arafat
    Oct 29, 2025
    5.0
    Absolutely loved it. The attention to detail and service were amazing.
  • NN
    Nate
    Oct 28, 2025
    5.0
    Great restaurant, great service, great staff!! Wonderful place to eat
  • JT
    Justin Taylor
    Sep 13, 2025
    1.0
    Never busy but orders always take forever to come out.
  • SC
    s c
    Aug 31, 2025
    5.0
    Absolutely love this location. The employees are amazing and the food is always hot.
  • __
    _thehime
    Aug 28, 2025
    1.0
    The guy working the drive thru and the window this afternoon has to be the dumbest fast food worker I’ve ever encountered. I told him I wanted a small sundae and a regular fry off the mix n match menu. He tell me it’ll be $8.50 something not $6 something like it should be with tax. I tell him I wanted the small sundae from the menu not a medium. Medium never came out of my mouth ever. Then hands me a medium sundae as well. I asked where my regular fry was and he said he heard me say a regular sundae and that it cost the same and walked away. I just left because if he couldn’t get that simple order right, nothing I said would come through correctly in his head.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.

Where is Dairy Queen Grill & Chill located?

It is located at 2837 Central Ave, Augusta, GA 30909-3904, USA.