Dairy Queen Grill & Chill

3.8
578 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4099 Jimmie Dyess Pkwy, Augusta, GA
30909-9469, United States

Reviews

3.8
578 reviews
5 stars
258
4 stars
137
3 stars
69
2 stars
29
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with several experiences highlighting poor customer service and incorrect orders.

Cleanliness

Many reviews mentioned unsanitary conditions, particularly in the bathrooms, and general cleanliness concerns in the store.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others found the food subpar or poorly prepared.

Business Operations

Several customers noted issues with business hours and service availability, including being turned away before closing time.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their ice cream and food, indicating that experiences can vary.
  • MT
    Mike Taylor
    6 days ago
    5.0
    Been going to this DQ for years now and honeatly the staff is friendly and the food is always hot. 5 stars for a DQ
  • RB
    Randle Berlin
    Aug 18, 2025
    3.0
    Great ice cream but the store was very messy.
  • EE
    erin
    Aug 5, 2025
    1.0
    not in business, not sure why this is still on google maps 😭😭
  • TV
    Tyron Vinson
    Jul 14, 2025
    3.0
    The food is sub par

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food offerings at Dairy Queen Grill & Chill in Augusta, GA?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes from DQCakes.com.

Does this Dairy Queen location have drive-thru service?

Yes, the Dairy Queen Grill & Chill at 4099 Jimmie Dyess Pkwy offers drive-thru service for convenient ordering and pickup.