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Brand Certified

Chipotle Mexican Grill

3.7
(1241 reviews)

About

Mexican Restaurant
Chipotle Augusta Exchange is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
229 Robert C Daniel Jr Pkwy, Augusta, GA
30909, United States

Hours

Reviews

3.7
1,241 reviews
5 stars
577
4 stars
250
3 stars
112
2 stars
89
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions and poor service.

Food Quality

Mixed feedback on food quality, with some customers praising freshness and flavor, while others complained about stale items and small portions.

Cleanliness

Multiple reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, leading to dissatisfaction with the overall experience.

Portion Sizes

Many customers expressed disappointment with the portion sizes, noting that they have decreased over time and do not match the prices charged.
  • JL
    J LL
    Feb 24, 2026
    5.0
    This is a very small but busy spot. the take out online order is a little more active than what you would expect. The service for ordering at the counter is pretty good and even with long lines they pump things out quickly. Attention to detail in the order and they protect you if you have any allergies. Great team and shout out to my fellow celiac friends.
  • JJ
    Jackie Jeffcoat
    Feb 22, 2026
    4.0
    They are starting to put less lettuce in a salad bowl. The bowls have less in them when ordering from the app. I want more of the healthy stuff and less filler ingredients like the rice. I do love Chipotle, the flavor is amazing. I will continue to visit this location.
  • JJ
    Jeremiah Johnson
    Feb 13, 2026
    2.0
    Flavor of food is ok, can tell most of it has been sitting for a while even though it was around 3pm when I went. I rarely eat at chipotle and now I remember why. When I asked for tomatoes, the guy just slapped it into the burritos, I noticed it had onions on it and asked if they had tomatoes without onions, no. He tossed the entire burrito out. Second go round asked for corn, again the only corn they have is also completely filled with onions. The guy seemed as though he was having a rough day and was not very pleasant. At checkout I asked for chips and queso, the chips I got where on a table in the back, no heat lamp or anything, the chips where stale as crap. Was told chipotle was a healthier option from what I normally eat, but if this is the quality of service, and quality of food I would rather eat the old unhealthy food.
  • NH
    name here
    Feb 4, 2026
    5.0
    The food was fresh and everything was in stock. It was a good chipotle experience.
  • OO
    OOPSY!
    Jan 23, 2026
    1.0
    1 star for 1 of the 7 pieces of Steak that was on my Quesadilla. WHERE'S THE BEEF???? Folded shell for $10.00. I'm still looking for the cheese. This is why Chipotle want you to order Quesdillas online only. That way you can meat cheat. Never again. Last time I you left off chips, other time salsa, other time Queso, other time extra chicken. No never again.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill at Augusta Exchange?

Chipotle Mexican Grill at Augusta Exchange is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Augusta?

It is located at 229 Robert C Daniel Jr Parkway, Richmond, Augusta, GA 30909, USA.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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