Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Augusta Exchange is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
1,241 reviews
5 stars
577
4 stars
250
3 stars
112
2 stars
89
1 star
213
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions and poor service.
Food Quality
Mixed feedback on food quality, with some customers praising freshness and flavor, while others complained about stale items and small portions.
Cleanliness
Multiple reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, leading to dissatisfaction with the overall experience.
Portion Sizes
Many customers expressed disappointment with the portion sizes, noting that they have decreased over time and do not match the prices charged.
JL
J LL
Feb 24, 2026
5.0
This is a very small but busy spot. the take out online order is a little more active than what you would expect. The service for ordering at the counter is pretty good and even with long lines they pump things out quickly. Attention to detail in the order and they protect you if you have any allergies. Great team and shout out to my fellow celiac friends.
JJ
Jackie Jeffcoat
Feb 22, 2026
4.0
They are starting to put less lettuce in a salad bowl. The bowls have less in them when ordering from the app. I want more of the healthy stuff and less filler ingredients like the rice. I do love Chipotle, the flavor is amazing. I will continue to visit this location.
JJ
Jeremiah Johnson
Feb 13, 2026
2.0
Flavor of food is ok, can tell most of it has been sitting for a while even though it was around 3pm when I went.
I rarely eat at chipotle and now I remember why.
When I asked for tomatoes, the guy just slapped it into the burritos, I noticed it had onions on it and asked if they had tomatoes without onions, no. He tossed the entire burrito out.
Second go round asked for corn, again the only corn they have is also completely filled with onions.
The guy seemed as though he was having a rough day and was not very pleasant.
At checkout I asked for chips and queso, the chips I got where on a table in the back, no heat lamp or anything, the chips where stale as crap.
Was told chipotle was a healthier option from what I normally eat, but if this is the quality of service, and quality of food I would rather eat the old unhealthy food.
NH
name here
Feb 4, 2026
5.0
The food was fresh and everything was in stock. It was a good chipotle experience.
OO
OOPSY!
Jan 23, 2026
1.0
1 star for 1 of the 7 pieces of Steak that was on my Quesadilla. WHERE'S THE BEEF???? Folded shell for $10.00. I'm still looking for the cheese. This is why Chipotle want you to order Quesdillas online only. That way you can meat cheat. Never again. Last time I you left off chips, other time salsa, other time Queso, other time extra chicken. No never again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill at Augusta Exchange?
Chipotle Mexican Grill at Augusta Exchange is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Augusta?
It is located at 229 Robert C Daniel Jr Parkway, Richmond, Augusta, GA 30909, USA.
Does Chipotle Mexican Grill at Augusta Exchange offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order from Chipotle Mexican Grill online?
You can order online via their website at https://order.chipotle.com/ or through their app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, Chipotle Mexican Grill is welcoming to the LGBTQ community.
What are some nearby places to Chipotle Mexican Grill at Augusta Exchange that customers might visit?
Customers can visit nearby places such as MOD Pizza for pizza, Starbucks for coffee, and Bed Bath & Beyond for home goods, all located within Augusta Exchange.
Are there any nearby fitness or health centers close to Chipotle Mexican Grill?
Yes, Crunch Fitness - Augusta and Jenny Craig Weight Loss Center are nearby, offering options for fitness and health.
What nearby stores can I visit for shopping after dining at Chipotle Mexican Grill?
After dining, shoppers can visit nearby stores like Target Augusta, Old Navy, and Rack Room Shoes for a variety of products.
Does Chipotle Mexican Grill at Augusta Exchange have social media and online presence?
Yes, they have a LinkedIn page, Pinterest, YouTube channel, Instagram (@chipotle), Twitter (@ChipotleTweets), and Facebook page.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: