As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Mixed reviews on customer service; some praised staff like Antoinette for excellent service, while others reported rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; many customers enjoyed hot and fresh meals, but others complained about cold food and poor taste.
Management
Management received positive feedback for being attentive and helpful, but there were also reports of rude behavior from some managers.
Cleanliness and Environment
The establishment's cleanliness and overall appearance were criticized, with mentions of a run-down environment.
BB
Bubble Bath
Dec 12, 2025
1.0
We went here 8 days ago I called the store because they did not put bacon on any of our sandwiches after we spent $54 and ask for extra bacon they put my name on the roster Rebecca Lou to come back and get my sandwiches I even kept one of the sandwiches cuz the other people had to eat theirs they were hungry when I got to the window to collect our food and give the lady the meal and the receipts she snatched the receipt out of my hand and refused to give it back and told me that she was not going to give it back cuz I was going to do a review cuz she would not replace my sandwiches long story short this lady called the police for no reason cuz she snatched my receipt out of my hand and refused to give it back so I had to call the police on her too I would miss this Checkers they're not very polite and they're quick to call the cops cuz they do something wrong
RN
Robert Norton
Nov 14, 2025
2.0
This place has really gone down hill. I went for a fry and they were barely hot. I literally watched them pulling fries out of the grease and mine were not pipping hot. I can't eat anything else from there anymore.
JB
Jeffery Benson
Oct 14, 2025
5.0
Antoinette a great manager
PW
Pamela Wideman
Oct 11, 2025
5.0
Great place love the manager and the food is always fresh
ER
Equana Rhue
Oct 9, 2025
5.0
The young lady was respectful and she helped me figure out my food. I will be back.