Ordered a philly. Received it missing all the toppings. Literally was only cheese and meat. Asked for extra onions. None. No lettuce. No mushrooms. No lettuce. No nothing. Ridiculous. Im not paying for just cheese and meat
AE
Amanda Eichenberger
Jul 26, 2025
2.0
My daughter and I ordered two sandwiches and were handed a piece of paper with a hand written order number on it but no actual receipt. We received our sandwiches within about 6 or 7 minutes but then realized one of the sandwiches was incorrect. My 14 year old daughter walked back up to see if maybe they had placed the wrong box in our bag but was yelled at by a disgruntled employee making sandwiches who stated “YOU MUST HAVE ORDERED IT WRONG.” Bless her heart. Another employee took her sandwich and added buffalo sauce and gave it back to her, but unfortunately this didn’t resolve the issue as the entire sandwich was completely different than what she ordered A friend was able to walk back up to ask for the correct sandwich again and they finally remade it.
BK
brian kirsch
Jun 25, 2025
1.0
Had a long black hair in my food, service was not friendly at all
WS
Wendy Stack
Jun 11, 2025
1.0
If you open at 11, you need to be open at 11. Drove all the way to the mall to get one of your cheesesteaks and you weren’t open. Do better.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks at Augusta Mall?
Charleys Cheesesteaks is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery, drive-through, pickup, or takeout?
No, Charleys Cheesesteaks at Augusta Mall is closed for delivery, drive-through, pickup, and takeout services.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa payment options.
Where is Charleys Cheesesteaks located in Augusta?
Charleys Cheesesteaks is located at 3450 Wrightsboro Rd., Sp. 2390, Augusta, GA 30909, United States, inside Augusta Mall.
Does Charleys Cheesesteaks have a website or online menu?
Yes, you can view their menu and order online at https://order.charleys.com/menu/augusta-mall/.
How can I contact Charleys Cheesesteaks for inquiries?
You can reach Charleys Cheesesteaks at +1 762-222-1412 or visit their Facebook page at https://www.facebook.com/529171217119475.
What nearby stores can I visit for clothing and accessories around Charleys Cheesesteaks?
Nearby clothing and accessory stores include Hot Topic, Lids, Palmetto Moon Augusta, Dillard's, Express Factory Outlet, Aéropostale, Vans, Lady Foot Locker, and Kids Foot Locker.
Are there any dessert shops close to Charleys Cheesesteaks at Augusta Mall?
Yes. The Red Velvet Cupcake Factory and Great American Cookies are nearby dessert options, perfect for a sweet treat before or after your meal.
What options are available near Charleys Cheesesteaks for jewelry and fashion accessories?
Nearby jewelry and fashion accessory stores include Pandora, Claire's, Gordon's Jewelers, and Kay Jewelers, offering a variety of styles for shoppers.
Can I visit other restaurants near Charleys Cheesesteaks at Augusta Mall?
Yes, nearby restaurants include China Express, Don Pepe Mexican Grill, Sarku Japan, and Mandarin Express, giving you a variety of cuisines to choose from.