On Dec. 5, 2025 I ordered a Philly cheesesteak and fries. While I was waiting on my food, one of your employees decided to sit on the counter where the food is made. I paid $14 for my food and ended up eating none of it because that is just disgusting and your employees should know better. Don’t believe I will be eating at your establishment anymore. By the way, this happened at the Augusta Mall.
EH
Enola Hastiin
Nov 26, 2025
2.0
Lady behind the counter spoke so softly we could even hear her. Food took 30 minutes to come out at 11:30am.
WB
Whitnee Brown
Aug 4, 2025
1.0
Ordered a philly. Received it missing all the toppings. Literally was only cheese and meat. Asked for extra onions. None. No lettuce. No mushrooms. No lettuce. No nothing. Ridiculous. Im not paying for just cheese and meat
AE
Amanda Eichenberger
Jul 26, 2025
2.0
My daughter and I ordered two sandwiches and were handed a piece of paper with a hand written order number on it but no actual receipt. We received our sandwiches within about 6 or 7 minutes but then realized one of the sandwiches was incorrect. My 14 year old daughter walked back up to see if maybe they had placed the wrong box in our bag but was yelled at by a disgruntled employee making sandwiches who stated “YOU MUST HAVE ORDERED IT WRONG.” Bless her heart. Another employee took her sandwich and added buffalo sauce and gave it back to her, but unfortunately this didn’t resolve the issue as the entire sandwich was completely different than what she ordered A friend was able to walk back up to ask for the correct sandwich again and they finally remade it.
RC
Rick Coger
Jul 2, 2024
5.0
Never had Charley's before and was very intrigued by the shaved meat and accommodations that came with it. Walked in and the smell had me from the jump and was focused. Wanted to sit and eat, but my schedule was tight and had to boogie. Ate half on the way to my destination and the other half when I arrived. It was very good. Plenty of meat and the accommodations was on point. Will definitely rekindle this moment in the near future.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks at Augusta Mall?
Charleys Cheesesteaks is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery, drive-through, pickup, or takeout?
No, Charleys Cheesesteaks at Augusta Mall is closed for delivery, drive-through, pickup, and takeout services.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa payment options.
Where is Charleys Cheesesteaks located in Augusta?
Charleys Cheesesteaks is located at 3450 Wrightsboro Rd., Sp. 2390, Augusta, GA 30909, United States, inside Augusta Mall.
Does Charleys Cheesesteaks have a website or online menu?
Yes, you can view their menu and order online at https://order.charleys.com/menu/augusta-mall/.
How can I contact Charleys Cheesesteaks for inquiries?
You can reach Charleys Cheesesteaks at +1 762-222-1412 or visit their Facebook page at https://www.facebook.com/529171217119475.
What nearby stores can I visit for clothing and accessories around Charleys Cheesesteaks?
Nearby clothing and accessory stores include Hot Topic, Lids, Palmetto Moon Augusta, Dillard's, Express Factory Outlet, Aéropostale, Vans, Lady Foot Locker, and Kids Foot Locker.
Are there any dessert shops close to Charleys Cheesesteaks at Augusta Mall?
Yes. The Red Velvet Cupcake Factory and Great American Cookies are nearby dessert options, perfect for a sweet treat before or after your meal.
What options are available near Charleys Cheesesteaks for jewelry and fashion accessories?
Nearby jewelry and fashion accessory stores include Pandora, Claire's, Gordon's Jewelers, and Kay Jewelers, offering a variety of styles for shoppers.
Can I visit other restaurants near Charleys Cheesesteaks at Augusta Mall?
Yes, nearby restaurants include China Express, Don Pepe Mexican Grill, Sarku Japan, and Mandarin Express, giving you a variety of cuisines to choose from.