Ordered online yesterday 3/1/26 for pick up & it was 10 mins over pick up time given, still wasn’t ready
Food was thrown in bag like trash , subs were rolled up & smused into foil wrapper (they usually have boxes) food comes in . Cheese fries were cold & looked to be slung together.
Lemonade was very tart & had a hard after Taste to it.
Overall 0/10 service this time , & seemed to be whole new staff
DD
DoubleTrouble76
Feb 24, 2026
1.0
Went to this place yesterday and the lady at the register was obviously in a bad mood and very short with me. After I placed my order and paid for it she gave me luke warm drink with no ice. I asked her to put ice in it and she told me that their ice machine didn't work. She should've told me that before I paid for my order. I got my sandwich and it was absolutely horrible. I took one bite and threw it away. Do not eat at this place. The food is horrible and the service is just as bad.
LH
Lyndsey A. Hix
Feb 21, 2026
1.0
Wow this place is terrible!! No ice for drinks, drinks were HOT and flat, food took nearly a half hour to receive. Don’t come here!
SG
Stephen Giannini
Feb 14, 2026
1.0
Calling these philly cheesesteaks is a bold lie.
DC
Dawn Cahrier
Dec 5, 2025
2.0
On Dec. 5, 2025 I ordered a Philly cheesesteak and fries. While I was waiting on my food, one of your employees decided to sit on the counter where the food is made. I paid $14 for my food and ended up eating none of it because that is just disgusting and your employees should know better. Don’t believe I will be eating at your establishment anymore. By the way, this happened at the Augusta Mall.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks at Augusta Mall?
Charleys Cheesesteaks is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery, drive-through, pickup, or takeout?
No, Charleys Cheesesteaks at Augusta Mall is closed for delivery, drive-through, pickup, and takeout services.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa payment options.
Where is Charleys Cheesesteaks located in Augusta?
Charleys Cheesesteaks is located at 3450 Wrightsboro Rd., Sp. 2390, Augusta, GA 30909, United States, inside Augusta Mall.
Does Charleys Cheesesteaks have a website or online menu?
Yes, you can view their menu and order online at https://order.charleys.com/menu/augusta-mall/.
How can I contact Charleys Cheesesteaks for inquiries?
You can reach Charleys Cheesesteaks at +1 762-222-1412 or visit their Facebook page at https://www.facebook.com/529171217119475.
What nearby stores can I visit for clothing and accessories around Charleys Cheesesteaks?
Nearby clothing and accessory stores include Hot Topic, Lids, Palmetto Moon Augusta, Dillard's, Express Factory Outlet, Aéropostale, Vans, Lady Foot Locker, and Kids Foot Locker.
Are there any dessert shops close to Charleys Cheesesteaks at Augusta Mall?
Yes. The Red Velvet Cupcake Factory and Great American Cookies are nearby dessert options, perfect for a sweet treat before or after your meal.
What options are available near Charleys Cheesesteaks for jewelry and fashion accessories?
Nearby jewelry and fashion accessory stores include Pandora, Claire's, Gordon's Jewelers, and Kay Jewelers, offering a variety of styles for shoppers.
Can I visit other restaurants near Charleys Cheesesteaks at Augusta Mall?
Yes, nearby restaurants include China Express, Don Pepe Mexican Grill, Sarku Japan, and Mandarin Express, giving you a variety of cuisines to choose from.
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