Many customers praised the food as delicious and well-prepared, with specific mentions of dishes like the Chicken Trio and ribeye steak.
Service Experience
Service quality varied significantly; while some servers received high praise for attentiveness and friendliness, others were criticized for being slow or unprofessional.
Cleanliness Issues
Several reviews highlighted cleanliness problems, particularly with the bathrooms and overall restaurant appearance, which detracted from the dining experience.
Inconsistency
Customers reported inconsistent experiences, with some visits being excellent while others were disappointing, particularly regarding food quality and service.
Curbside Pickup
Curbside service received positive feedback for efficiency and accuracy, making it a preferred option for many customers.
LS
Laura Steffey
1 day ago
5.0
Neveah was our waitress and she was really great. Our food came promptly with steak just as ordered and kept the tea flowing. There is something very special about this young woman. She is inherently kind and gentle. Her moves and cares are intuitive and her smile genuine. I wish I could adopt her! Thank you for the great experience!
BG
Brian Gottfried
6 days ago
5.0
Food was very good. The server was very attentive.
TK
Terri Kemp
Nov 15, 2025
1.0
I chose the eggplant Parmesan with linguine and broccoli. My eggplant Parmesan was sour. A gentlemen with an apron on came to the table, took my plate, and asked me if I wanted something else. I got the steak instead to replace the eggplant Parmesan. Someone else dropped the steak to me. I asked for my steak to be cooked medium, but it was a little undercooked because I saw blood still in it while I was cutting it. However, I did not want to send another dish back. No manager checked on me, and no compensation was offered. It was the worst experience, and I will not go back. The waitress came back to my table asking how everything was, and I told her exactly what I just explained, and she simply said, "I'm sorry."
WM
Wendy May
Nov 11, 2025
5.0
Quentin was an amazing server and made our experience awesome.
LE
Lisa Ezell
Nov 9, 2025
5.0
Great experience! Food was hot,all staff was attentive.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Augusta, GA offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the operating hours of Carrabba's Italian Grill on weekdays?
Monday through Thursday, Carrabba's Italian Grill is open from 11:00 AM to 10:00 PM, and on Friday from 11:00 AM to 11:00 PM.
Does Carrabba's Italian Grill have a happy hour, and when is it?
Yes, Carrabba's offers happy hour daily from 4:00 PM to 6:00 PM.
What pickup and delivery options are available at Carrabba's Italian Grill?
Customers can choose in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Carrabba's Italian Grill located in Augusta?
It is located at 2832 Washington Road, Augusta, GA 30909.
Can I order Carrabba's Italian Grill menu online for delivery or pickup?
Yes, you can order online through their delivery URL: https://www.carrabbas.com/order/menu/augusta.
Does Carrabba's Italian Grill have options for families and children?
Yes, the restaurant welcomes families and children and offers a children's menu and high chairs.
What nearby restaurants can I visit before or after dining at Carrabba's Italian Grill?
Nearby you can find Outback Steakhouse, Red Lobster, Wasabi Express, Kurama Japanese Steak & Seafood House, and Hooters, providing a variety of dining options.
Are there any nearby banks or ATMs near Carrabba's Italian Grill in Augusta?
Yes, Wells Fargo Bank and LibertyX Bitcoin ATM are close by for your banking needs.
What nearby services can complement my visit to Carrabba's Italian Grill?
Nearby services include Jiffy Lube for automotive needs, Tidal Wave Auto Spa for car washing, and local beauty salons such as His and Her Hair Parlor and Rachel Keck Hair for personal care.