Bojangles

4.0
857 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1457 Walton Way, Augusta, GA
30904, United States

Hours

Reviews

4.0
857 reviews
5 stars
420
4 stars
206
3 stars
103
2 stars
49
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with reports of cold, old, or improperly cooked items, but some customers enjoyed fresh and hot meals.

Customer Service

Customer service experiences vary widely; some staff are praised for friendliness and efficiency, while others are criticized for rudeness and poor order handling.

Wait Times

Many customers reported long wait times, particularly in the drive-thru, leading to frustration and lost business.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, contributing to customer dissatisfaction.

Location Consistency

Some locations are noted for better service and food quality, while others are described as consistently disappointing.
  • BH
    Bernard Hammond
    Nov 10, 2025
    1.0
    Went there for food and got charged for order . Then I check my bank statement was charged more than what was on the receipt. Called up there and they say the machine tipped it self that I didn’t authorize.
  • CL
    crawford lloyd
    Nov 2, 2025
    1.0
    Togo order #50005 everything was cold biscuits looked like from yesterday all the fries are cold and old this is by far the worst bojangles experience. My order was missing a fry and extra egg on the gravy biscuit
  • JT
    Justin Taylor
    Sep 21, 2025
    1.0
    Attitude and slower than ive ever seen any business. To busy talking to their friends and each other.
  • 1L
    1st lady
    Sep 21, 2025
    3.0
    Was not listening to order however , another reps heard me and made sure food was fresh. The forgot seasoning for fries but ok...
  • VM
    Venus Mace
    Sep 9, 2025
    3.0
    Food consistency is hit or miss. Almost always the biscuits are doughy on the inside. Chicken is good when cooked in clean oil but frequently oil has old taste and results on dark dark brown chicken crust. Same with sides. Pinto beans sometimes taste as if they just heated them up. Rice might not be cooked all the way. Really loved Bojangles when they opened years ago. Would love to see that original quality restored. Used to eat something from Bojangles several times a week.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.

What are the operating hours for Bojangles at 1457 Walton Way, Augusta, GA?

Bojangles is open from 5:30 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.