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Brand Certified

Arby's

3.9
(1493 reviews)

Business Details

1813 Gordon Hwy, Augusta, GA
30904, United States
(706) 733-1360

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1813 Gordon Hwy, Augusta, GA
30904, United States

Hours

Reviews

3.9
1,493 reviews
5 stars
698
4 stars
370
3 stars
206
2 stars
81
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, highlighting specific employees for their exceptional hospitality.

Food Quality

There were mixed reviews regarding food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

The restaurant was frequently noted for its cleanliness and pleasant atmosphere, contributing positively to the dining experience.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Value for Money

Some customers felt that the prices were high compared to the portion sizes and quality of food received.
  • AM
    Aspen Murray
    Jan 21, 2026
    5.0
    Haven't been to Arbys in years! Came to try the Meat and 3 box. The customer service was Great! You dont see people like Ms. Vivian and Ms. Tonya in customer service fast food any more. These 2 are awesome. Definitely would be back all just to get that Great customer service! 🥰
  • CH
    Charlie Hill
    Jan 19, 2026
    3.0
    This is the 1/2 Pound Roast Beef Sandwich?????? ARE YOU KIDDING ME??? This has got to be the REGULAR BEEF-N-CHEDDAR!! I understand that the price of beef has gone up, but this is RIDICULOUS! Not worth the $12 I paid for it. Lesson learned: NO MATTER HOW MUCH YOU HAVE FREQUENTED THE RESTAURANT, ALWAYS CHECK YOUR ORDER BEFORE YOU PULL AWAY FROM THE DRIVE-THRU WINDOW! I won't get burned like this again!
  • BR
    Benjamin Rodgers
    Jan 16, 2026
    5.0
    I don’t do Arby’s very often, but I have had a great experience at this location each time I’ve went!
  • BD
    betty daggett
    Dec 13, 2025
    5.0
    Enjoy the food there away 😋
  • WB
    Walter Burnett
    Dec 13, 2025
    3.0
    Nothing fixed ahead. Had to wait for beef to be quick cooked

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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