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Arby's

3.8
(807 reviews)
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Business Details

2733 Washington Rd, Augusta, GA
30904, United States
(706) 733-5418
http://www.arbys.com/locations/us/ga/augusta/2733-washington-rd/store-496
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2733 Washington Rd, Augusta, GA
30904, United States

Hours

Reviews

3.8
807 reviews
5 stars
371
4 stars
190
3 stars
92
2 stars
43
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale and cold items, and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude or unhelpful, impacting overall experience.

Order Accuracy

A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing components.

Cleanliness

Some customers noted that the restaurant was clean, but others mentioned issues with food freshness and preparation.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and for staff's impatience or rudeness.
  • BF
    Ben Finlan
    2 days ago
    5.0
    This place was very clean and the staff was incredible.
  • TQ
    Taylor Quinn
    4 days ago
    1.0
    The cashier was rude he told me to pull up and didn’t wait for my response and then brought me back the wrong food o asked for a fish sandwich because I’m pescatarian and he gave me a gyro!!!!! 🗣️😡😡
  • KH
    Kimberly Herring
    Dec 7, 2025
    5.0
    Always have had a great experience going here.
  • LC
    Leigha Cooper
    Nov 15, 2025
    5.0
    Steak nuggets to die for...
  • BS
    Britt S
    Nov 6, 2025
    2.0
    I feel like Arby’s is Arby’s, but this location just isn’t it. The quality is way off from what I’ve had at other Arby’s. I don’t know what’s going on here, but it’s consistently disappointing. It’s like the love (and the flavor) didn’t make it into the bag. And it’s not the staff, they were wonderful… although y’all do need to pay them more.
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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