Carrabba's Italian Grill

Reviews

• VD

  Vivan Diebel

  4 days ago
  5.0
  Absolutely fabulous experience! I was able to get on the call ahead list a week ahead, and was sat IMMEDIATELY. Jessica was my very attentive server and the kitchen has our food out extremely quickly and the Chicken Bryan was to die for! Will be returning.
• JP

  Janet Powell

  4 days ago
  5.0
  My friend and I came in for an early dinner on Friday early evening! The welcoming staff seated us quickly and in a booth. The atmosphere was delightful. And our servers were wonderful. Hope was very patient as we waited for our third dinner companion to arrive. After a time we called our friend to learn that she would not be able to join us after all so Hope took our order and kept our drinks replenished with a smile and some humor! She is a delight. Food was tasty! And the kitchen even added a surprise of extra tomatoes for my salad!! I enjoyed my entree! Hope brought it promptly and the temp was perfect. She was very attentive which was so appreciated! The manager approached in a friendly manner asking how we enjoyed our meal. I can understand how he holds a manager position. He is a people person. My friend and I will definitely be patrons again soon!
• MC

  Meredith Costanza

  4 days ago
  5.0
  Thank you Hope for the excellent service! The salad was delicious and very fresh. This place is definitely vegetarian friendly. The parking is easy and the bathroom is clean and spacious. Loved the wine, music and ambience as well.
• YG

  Yenny G

  Apr 13, 2026
  2.0
  I hate to leave a terrible review! Because I love Carrabba's in FL (well specifically in Estero/Naples) and they're usually known for great service. It must be the area why they're good down there but not here! The Augusta Carrabba's has been sorely disappointing. When I went a year ago, I got the Salmon and it was cooked perfect! However, the broccoli did not taste fresh or sauteed. They seriously tasted microwaved. And the calamari wasn't as overcooked, but not the best. Totally frozen. And my husbands steak had a decent amount of fat, but tasted decent. And Sangria was great. Flash forward now to a year later we go back to try them again, and YIKES. My husband's steak was so full of fat and did not taste good. His portion of the meal was over $40! It should be a decent steak! And the fries were cold and tasted frozen/old. And the Sangria was definitely watered down. The calamari was severely overcooked, chewy, some parts so hard and inedible, and lacked flavor. They're never had the best calamari, it is obviously frozen, but this was just simply horrible. And my salmon and broccoli were the worst I have ever gotten at a restaurant. The broccoli looked GRAY and disintegrated when cut with fork/knife! But even worst, my salmon. The presentation to start, it was broken in half and looked dry. Even when the server placed my plate down he apologized for the poor presentation. I have NEVER had a server bring me a plate he was embarrassed of. I tried to eat it because I was hungry and remember a year ago the salmon was amazing, and just couldn't. It was so dry. My husband and I left our plates pretty much barely touched and just wanted to leave. The server asked if we wanted to speak with the manager and we said no, we are not complainers, we just wanted to pay. But they still had the manager come over which was the right thing for them to do, so I am not complaining about that. And we were honest with him, we aren't complaining, just didn't like anything, and are fine paying and leaving. We didn't give attitude or anything, he seemed relieved we didn't want to complain and just walked away. I am talking about a 20 second interaction. He didn't admit that the food truly did look gross. 😂 And in the end, they deducted the fries and that's it. Even though everything was pretty much barely touched. But that's fine. We know that Augusta isn't the place known for fine dining. I was there for work and I don't live there anymore, but this was just saddd. And now that I live in Greenville, I will not go anywhere near Carrabba's ever again. I am not trying to be mean, but because my husband is Italian and learned to cook from his grandmother who owned her own restaurant and I've lived in large metros with great restaurants, I just feel like the people of Augusta honestly don't know what good food is. Sorry. 🙏
• RH

  Rachel van Haastrecht

  Mar 25, 2026
  1.0
  Just had a terrible experience! After waiting about 30 minutes after ordering, our server came up to let us know one of the things we ordered is unavailable (which is fine, things happen.. a little weird finding that out 30 minutes after ordering but we weren't upset) my husband ordered something else to replace- then we waited ANOTHER 30 minutes. At this point we've been waiting over an hour for food. Finally, they bring everything else and it comes out ICE COLD. I guess all the other entrees had been up in the window while they waited on my husband's steak (since he ordered it after finding the original order was out). My husband's steak came out and was hot and fresh, but was cooked well done instead of medium rare. The manager came to check on us and I told her everything was ice cold. She proceeds to apologize and ask if I want her to "reheat it". I told her no, we are just ready to leave and want it in boxes. If you've ever taken a 3 year old to a restaurant and waited for food for over an hour, you'll understand why reheating wasn't an option- we just were ready to leave. Once the bill came there was no discount, no gift card for next time, nothing but a full priced bill. Which truly shocked me. To wait over an hour for food, then it comes out ice cold, to inform a manager, and STILL be charged full price is INSANE. I'm sorry but only offering an apology and saying you can "reheat" cold food after people (with two young children) have been waiting for over an hour is just unacceptable. The server was nice and the manager was also nice- The situation was just completely mishandled. I'm leaving this review in hopes they can improve in handling these situations. The bill should have absolutely been discounted or we should've been given gift cards for next time.

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