McDonald's

3.5
1353 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1667 Atlanta Hwy, Auburn, GA
30011, United States

Hours

Reviews

3.5
1,353 reviews
5 stars
517
4 stars
274
3 stars
214
2 stars
125
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and incomplete orders.

Staff Attitude

While some staff members received praise for their friendliness and helpfulness, others were criticized for unprofessional behavior and poor customer service.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, with many customers expressing frustration over missing or wrong items.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned issues with food quality and freshness.

Management Issues

Several customers pointed out poor management practices, including lack of responsiveness and ineffective handling of customer complaints.
  • DD
    Dustin
    1 day ago
    1.0
    If I could rate this place any lower I would. If it weren’t for the convenience of being so close to the house I wouldn’t even give my money to this place. The service is the absolute worse service in the world, every employee there is slow, always on their phone playing or texting, rude and the food quality is always horrible. The place should honestly be shut down or completely re staffed! Terrible ZERO stars
  • DM
    Daniela Melean
    Nov 16, 2025
    1.0
    Ordered two Oreo mini Mcflurries and they gave me M&M... 😐😐😐😐
  • JA
    Jessica Abdul
    Oct 26, 2025
    1.0
    Very SLOW or FORGETFUL… went through the drive thru got half of my order and was told to pull up for the rest waited 30min before I had to go inside to get the rest of my order made!! RIDICULOUS
  • SA
    Stephen A
    Oct 19, 2025
    4.0
    Got a drink at the kiosk. Had no problems.
  • TW
    Tina Womack
    Oct 5, 2025
    4.0
    I've been going here for years, but lately it's been bad. Do not order on the online app. They mess it up every time. The first time I use the order online i got there and my order was canceled Soon as I parked and they couldn't tell me why.This time I ordered went through the drive through gave her the order number Got to the front and they tell me they don't have that order And looked at me like I was stupid and I was lying, but the manager came and she was very nice and took care of it. But I was missing two hash browns and my vanilla latte was nothing but hot milk (disgusting.) I was already there for a long time so I just drove off and said forget it.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1667 Atlanta Hwy, Auburn, GA?

The McDonald's location is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

When is the drive-through service available at this McDonald's?

Drive-through is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.