Subway

Reviews

• BB

  Bobbie

  Apr 16, 2026
  1.0
  I am writing to formally report a poor experience at your location in Atlanta and to request immediate attention from ownership or upper management. My wife and I visited your store after a 10-hour drive to bring our son to Morehouse College. What should have been a simple meal turned into a very frustrating experience due to the conduct of one of your employees. When I politely asked for a small amount of extra black olives on a sandwich from my online order, the employee refused and pointed to a receipt stating “add 8 olives,” showing no willingness to provide basic customer accommodation. His tone and attitude came across as dismissive and unprofessional. Additionally, when I requested a light amount of salt on my footlong tuna sub, the sandwich was excessively salted to the point it was not edible. This level of service is unacceptable. The employee’s behavior and lack of professionalism reflect poorly on your business and suggest a need for immediate review and corrective action.
• RT

  ReadBy Tayy

  Mar 12, 2026
  2.0
  Ok and they have selective hearing!!!!
• GR

  Gabriel Rodriguez

  Feb 26, 2026
  1.0
  This is the first time I’m writing a review and I have never had any issue with this subway until today. The 2 girls of the night shift on Thursday that take your order at the front bar have literally the worst customer service skills I have ever experienced. They are both unnecessarily loud and full of attitude, complaining about their own mistakes while making the order, acting like if making a sandwich is rocket science. Horrible experience today, and I know I wasn’t the only one, I saw them basically shouting to other people in line.
• JN

  Jinwon Noh

  Feb 5, 2026
  1.0
  Poor service👎
• PP

  Paso Papi

  Dec 26, 2025
  1.0
  I am writing to formally report an incident that occurred today at one of your Subway locations. While placing my order, a shorter male employee prepared a 6-inch tuna sub and asked whether I wanted extra tuna. I clearly stated that I did not. Despite this, he added two scoops of tuna. I also ordered a 12-inch Philly cheesesteak along with another 6-inch sub. During the order, a woman who identified herself as a manager—she stated her name was Jessica but was initially unwilling to provide it—placed my cold sub in the same bag as my hot Philly cheesesteak. When I politely questioned being charged extra for the tuna, she became visibly upset and told me to “shut up and move on” so she could take the next customer. A second male employee then joined in and also told me to “shut up,” stating that they did not need my money while I was standing at the register. This behavior caused multiple customers in line to become frustrated and leave the store. For clarity, the cost of an additional scoop of tuna is $0.75. Instead of calmly addressing the issue, the manager threw away the original sub and remade it, unnecessarily escalating the situation and delaying service for others. When I went to pay, the register operator became extremely aggressive, cursed at me, called me names, and used racial slurs. Despite this, I completed my purchase and left the store. I have been a long-time Subway customer, and I was shocked by the level of disrespect, unprofessionalism, and discriminatory language displayed by multiple employees. This experience was humiliating and completely unacceptable. I am requesting that this incident be investigated and addressed appropriately. I would also appreciate follow-up regarding what steps will be taken to ensure customers are treated with basic respect in the future. Thank you for your time and attention to this matter. Sincerely, Jeremy Burwell

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