Ruscello at Nordstrom

Reviews

• 11

  1princess81

  Apr 7, 2026
  1.0
  The service at this restaurant has really gone downhill. There’s only one server who consistently provides great service. When you walk in, you’re hit with an unpleasant smell, like a dirty mop. The fruit fly issue is out of control—I killed several at my table—and it’s hard not to worry about them getting into the food. When I brought this to the manager’s attention, he seemed completely unconcerned and said there was nothing he could do, which was very disappointing. I’ve always liked this location because it offers full service and a fully stocked bar, but the lack of cleanliness is enough to for me not to return.
• MW

  Marcy W.

  Jan 11, 2026
  5.0
  This was my first time eating at this restaurant. We got the calamari, spinach artichoke dip. Pepperoni pizza and truffle pizza. 10/10! That spinach artichoke dip reigned supreme. You can tell Chef Bennie Terry really took his time and put love into this food. I will be back!
• FT

  Fran Thomas

  Jan 5, 2026
  2.0
  Last 2 experiences were so awful I'd rather eat out the food court. Turkey sandwich made me so sick 1 day. The workers must be overworked because their never happy nice or smiling just cordial enough to take your order except for Tony. He's the ONLY worker there that smiles. I came in on a late Wednesday evening 5pm. Only 2 tables why the girls servers seem so tired & overwhelmed. I sat at the bar & watched them all cough & sneeze but went into the kitchen to blow the nose!!! SMH I knew then outside of the 1 rating customer service I would NEVER spend my $ in there again. So sad...find another job if you don't like yours. We don't want attitudes for servers.
• SE

  Susan Ellis

  Oct 16, 2021
  5.0
  This is always a nice place to go. The food and service are always excellent.
• SB

  Sean Baumrind

  Dec 8, 2019
  5.0
  Wonderful ❣️