JM
Jimmie Mosely
Apr 15, 2026
I’ve now attempted to order from this Jimmy John's location three separate times, and every experience has been worse than the last.
The first time, we placed about a $60 order for our team—never received it. No delivery, no real follow-up, and instead of taking responsibility, they blamed Uber Eats and refused to issue a refund. Completely unacceptable.
I made the mistake of giving them another chance, thinking it might’ve been a one-off issue. This time, 30 minutes after placing the order, they called just to cancel it—claiming they were out of bread. How does a sandwich shop run out of bread during normal hours?
Across all attempts, communication has been poor and the attitude from staff has been even worse. There’s no sense of urgency, accountability, or customer service.
Being less than 2 miles away, this should be an easy go-to lunch spot for our team—but unfortunately, it’s been nothing but frustrating. Recommend avoiding.