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Five Guys

4.3
(1417 reviews)

Business Details

1253 Caroline St., Atlanta, GA
30310, United States
(404) 963-8582
https://restaurants.fiveguys.com/1253-caroline-st

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1253 Caroline St. in Atlanta is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Five Guys
1253 Caroline St., Atlanta, GA
30310, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Reviews

4.3
1,417 reviews
5 stars
837
4 stars
333
3 stars
111
2 stars
38
1 star
98
  • LR
    Lauryn Rowe
    Apr 17, 2026
    1.0
    Poor customer service. No one assisted me when I came in everyone just ignored me while looking at me eventually I had to grab someone and ask for my order they said next time to get someone's attention and ask for my order because apparently addressing customers doesn't happen anymore. They just all kept looking at me awkwardly like what does she want that's what your voice is 42 ask me that's customer service but no next time I'll interrupt you working and having personal conversations to ask you to do your job. Interesting way of repositioning accountability, as I stand at the pick up counter awaiting assistance.
  • RI
    Ronald Casselberry III
    Apr 6, 2026
    3.0
    Five guys must have not service trains and accept rude behavior. So bad they must work at it. Burgers are Great!
  • TW
    Tina Wilkerson
    Apr 4, 2026
    1.0
    The cook and one of the other employees started rolling his eyes when we walked through the door. I left immediately. I understand being ready to go home but you should still be polite. Even saying I’m sorry we’re about to close would have sufficed.
  • BB
    BJ B
    Mar 21, 2026
    4.0
    My burger was well cooked and prepared as requested - double lettuce, double tomatoes, and double onions. I had to repeat it many times for the cashier to understand how to put it in the system. Another more experienced worker assisted. I had doubts, but it was perfect. The new process with fries not so great. We liked the cups better because they helped with sharing. It was also a little loud for my taste. Plenty of other people seemed to enjoy it. Tables were clean. My shake was good too.
  • MR
    michael reid
    Mar 20, 2026
    1.0
    Manager cursing out customers 40 minute wait foe burger. Over priced food and sent an email to complain and no response from corporate. Don't know why people come here. THE SINGLE WORST EXPERIENCE IN A RESTAURANT I HAVE EVER HAD. ACTUALLY WAS AFRAID OF THE STAFF. THEY WERE MAD ABIUT THE SPECIAL ONE THE APP SND HATED BEING THERE AND TOOK IT OUT ON CUSTOMERS!!!!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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