Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1253 Caroline St. in Atlanta is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Poor customer service. No one assisted me when I came in everyone just ignored me while looking at me eventually I had to grab someone and ask for my order they said next time to get someone's attention and ask for my order because apparently addressing customers doesn't happen anymore. They just all kept looking at me awkwardly like what does she want that's what your voice is 42 ask me that's customer service but no next time I'll interrupt you working and having personal conversations to ask you to do your job. Interesting way of repositioning accountability, as I stand at the pick up counter awaiting assistance.
RI
Ronald Casselberry III
Apr 6, 2026
3.0
Five guys must have not service trains and accept rude behavior. So bad they must work at it. Burgers are Great!
TW
Tina Wilkerson
Apr 4, 2026
1.0
The cook and one of the other employees started rolling his eyes when we walked through the door. I left immediately. I understand being ready to go home but you should still be polite. Even saying I’m sorry we’re about to close would have sufficed.
BB
BJ B
Mar 21, 2026
4.0
My burger was well cooked and prepared as requested - double lettuce, double tomatoes, and double onions. I had to repeat it many times for the cashier to understand how to put it in the system. Another more experienced worker assisted. I had doubts, but it was perfect.
The new process with fries not so great. We liked the cups better because they helped with sharing.
It was also a little loud for my taste. Plenty of other people seemed to enjoy it. Tables were clean. My shake was good too.
MR
michael reid
Mar 20, 2026
1.0
Manager cursing out customers 40 minute wait foe burger. Over priced food and sent an email to complain and no response from corporate. Don't know why people come here. THE SINGLE WORST EXPERIENCE IN A RESTAURANT I HAVE EVER HAD. ACTUALLY WAS AFRAID OF THE STAFF. THEY WERE MAD ABIUT THE SPECIAL ONE THE APP SND HATED BEING THERE AND TOOK IT OUT ON CUSTOMERS!!!!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 1253 Caroline St. in Atlanta accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for the Five Guys on Caroline St.?
They are open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services at this location?
Yes, they offer both delivery and in-store pickup services.
How can I order from Five Guys online?
You can order online through their menu at https://order.fiveguys.com/location/atlanta-caroline-st/menu or use their app available on iOS and Android.
What type of food does Five Guys offer at the Caroline St. location?
They serve classic American fast food including hamburgers, cheeseburgers, fries, hot dogs, milkshakes, and veggie sandwiches with more than 250,000 ways to customize burgers and over 1,000 milkshake combinations.
Is this Five Guys location family-friendly?
Yes, they welcome children and have children's menus available.
What payment options are accepted at Five Guys Caroline St.?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any nearby beauty salons around Five Guys at Caroline St. where I could visit after my meal?
Yes, nearby beauty salons include Lynetta Michelle Salon Studio, AllureImage, Hair Intuition Salon Studio, and Rae at Marvel Salon, Atl., which could be convenient to visit after your meal.
What other services are near the Five Guys at 1253 Caroline St. that I might find useful?
Nearby you can find services like Target Optical for eyewear, The UPS Store for shipping and packing, and several spas and nail salons such as C Nails and Spa and VonBeau Studio.
Is there public transit or community services near Five Guys at Caroline St. that can help me get there or explore the area?
Alternate ROOTS, a community services non-profit and art gallery, is nearby. While specific transit stations aren't listed, this cultural spot is a great place to visit before or after your meal.
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