Wendy's

3.4
1347 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5965 Bakers Ferry Road Sw, Atlanta, GA
30336, United States

Hours

Reviews

3.4
1,347 reviews
5 stars
476
4 stars
284
3 stars
214
2 stars
116
1 star
257

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude and unhelpful interactions.

Food Quality

Generally positive feedback on food quality, with many customers noting that the food is hot and fresh.

Order Accuracy

Frequent complaints about incorrect orders and issues with mobile orders, leading to frustration among customers.

Wait Times

Long wait times reported, especially during busy hours and when the lobby is closed.

Lobby Access

Consistent issues with the lobby being closed during posted hours, causing inconvenience for customers.
  • AG
    Adizzle Goodgame
    Nov 6, 2025
    2.0
    Food hot/cold but the drive-through I think her name is lakeysiya but anyway it wasn’t welcoming she seem agitated and snatch my card out my hand and I’m just feeling like she needs to do better in customer service or she needs to be out cooking the food or bagging food to her preference I couldn’t even order the right way cuz of her but I did speak with miss April but I still feel she needs to do better
  • PD
    Peter D
    Nov 6, 2025
    5.0
    Food was hot and fresh, staff was very friendly.
  • TR
    Tristen Riley
    Nov 4, 2025
    5.0
    I came into the store to place an order during lunch rush a young lady by the name of Tia customer service skills was overly AMAZING ! she greeted my husband and soon as we walked in greeted us with a smile and a welcome to my Wendy’s she was very patient with us even though she had a lobby full of other customers she managed to take our order and got us right on out no less than 10 mins orders were bagged outstandingly neat thank you again Ms.Tia for your awesome and outstanding personality !!
  • EF
    Eduardo S (Ember Frost-Paw)
    Oct 31, 2025
    1.0
    Why are they forcing people to go through the drive through when they're walking over from the truck stop?
  • SN
    Sharon Newell
    Oct 24, 2025
    1.0
    Tried to get some food after the game. Ordered on the app and arrived to them not having beef…they processed my order and told me I hit here and that’s why I couldn’t cancel. I’ve never hit I’m here in any Wendy’s mobile order. Slack.

Frequently Asked Questions About Wendy's

Is Bakers Ferry Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.