Wendy's

3.4
1354 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5965 Bakers Ferry Road Sw, Atlanta, GA
30336, United States

Hours

Reviews

3.4
1,354 reviews
5 stars
479
4 stars
284
3 stars
216
2 stars
116
1 star
259

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rude staff and long wait times.

Food Quality

While some customers praised the food as hot and fresh, others noted inconsistencies and issues with their orders.

Operational Issues

Frequent complaints about the lobby being closed, drive-thru only service, and slow service during busy hours.

Staff Attitude

Several reviews highlighted a lack of friendliness and professionalism among staff, impacting the overall customer experience.
  • DK
    Dutch Kleinberg
    Dec 31, 2025
    1.0
    Absolutely the worst Wendy's I ever been too they are always backed up or dont answer the drive through at all shut it down or find better help those employees are worth less the 2 pennies rubbed together
  • BC
    Blake Carmichael
    Dec 16, 2025
    3.0
    Had the J.R. bacon cheeseburger biggie bag. They had to remake it once they realized they gave me the wrong order. The young lady min the window seem to get upset after about two minutes of me sitting there. Food is always good. Customer service is low
  • KD
    Karmen Dimas
    Dec 5, 2025
    1.0
    I order my normal stuff and I explain to her they over charged me and the other lady seen it also after explaining how to ring it up right and didn’t bother to fix it but still nearly double charge me so everyone watch out here but I will never ever come back here again
  • JG
    Jeffrey Garvin
    Nov 26, 2025
    3.0
    Walk-in service was under par. We wanted to order at the register and they looked at us as if we were crazy! Food was very average. We expect a higher quality of burgers and fries from Wendy's. Frosty 's were good though.
  • AG
    Adizzle Goodgame
    Nov 6, 2025
    2.0
    Food hot/cold but the drive-through I think her name is lakeysiya but anyway it wasn’t welcoming she seem agitated and snatch my card out my hand and I’m just feeling like she needs to do better in customer service or she needs to be out cooking the food or bagging food to her preference I couldn’t even order the right way cuz of her but I did speak with miss April but I still feel she needs to do better

Frequently Asked Questions About Wendy's

Is Bakers Ferry Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Bakers Ferry Wendy’s restaurant currently open?

Yes, Bakers Ferry Wendy's in Atlanta, GA is open and committed to serving quality food daily.