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Wendy's

3.5
(1600 reviews)

Business Details

(404) 763-0459

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5255 Old National Hwy., Atlanta, GA
30349, United States

Hours

Reviews

3.5
1,600 reviews
5 stars
559
4 stars
366
3 stars
278
2 stars
127
1 star
270

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or poorly prepared food, with some experiencing food poisoning.

Customer Service

Many reviews highlighted rude or unprofessional staff, with several customers expressing frustration over incorrect orders and lack of assistance.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.

Cleanliness

Several reviews noted unsanitary conditions and poor cleanliness in the restaurant.

Positive Experiences

A few customers praised the friendly service and good food quality during their visits, indicating that experiences can vary.
  • RG
    Ricky Green
    4 days ago
    4.0
    The order was wrong fries cold
  • PE
    Pam Escue
    Feb 13, 2026
    2.0
    Order 10 piece nuggets meal and got back to work with No nuggets. I've tried calling several times nobody will answer the phone.
  • TW
    Tori W
    Jan 18, 2026
    1.0
    Yesterday around 430pm my daughter ate a meal (drive thru). She spent the entire rest of the night throwing up, stomach cramps, weakness. Food Poisoning. I have attempted to call the store today 3 times, (no answer) to inform them that something they are serving could be rancid/toxic to their customers. Tomorrow (Monday) I will call the Health Department. My daughter is still recovering.
  • JH
    Jonathan Hugley
    Jan 12, 2026
    1.0
    I’m not much of a critic, how can you be on ore-cooked food, but wow, this was the worst food I’ve had in my entire life. It’s literally precooked and it’s disgustinggg. After waiting in line already for about 15 minutes, when I ordered and revived my food it was hard hallow. Garbage I WOULDNT give to a happily dying dog. Upon requesting and receiving the order remade, I was met with even more garbage, cold, passed on food. After going back for a 3rd time I demanded a refund but the manager also chose to remake the food personally… and it was still bad. This place just makes bad food and the employees are basically kids who don’t listen any don’t know how to do anything. Save your time and money. I wouldn’t hire a staff like this. Poor Wendy’s.
  • AH
    Ashley Harrell
    Jan 8, 2026
    4.0
    For your info the lady making dasher orders advised me they no longer put stickers in drink tops.(some how I saw the drink stickers on the counter) Recycle

Frequently Asked Questions About Wendy's

Is 5255 Old National Hwy. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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