Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,687 reviews
5 stars
609
4 stars
386
3 stars
289
2 stars
130
1 star
273
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some staff being friendly and helpful while others displayed rudeness and unprofessionalism.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of special requests.
Food Quality
Several reviews highlighted concerns about food quality, including cold items, stale food, and poorly prepared meals.
Wait Times
Customers frequently mentioned long wait times both in the drive-thru and for in-store orders, with some experiencing waits of over 30 minutes.
Cleanliness
There are mixed reviews regarding cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.
- AHAshley Harrell4 days ago4.0For your info the lady making dasher orders advised me they no longer put stickers in drink tops.(some how I saw the drink stickers on the counter) Recycle
- HSHannah SheetzJan 4, 20261.0Cold food. Rude staff. Called us liars when they got my order wrong. Out of stuff they advertised.
- VAVella AlvarezDec 19, 20251.0Do not dash here. They lock all doors and you gotta go through drive thru which as you know is a waste of time for Dashers and UberEats.
- PAPelumi AkinloyeDec 19, 20251.0Apparently they only do drive through at 3:30pm on a Friday, called the store but they were useless telling me they are not taking customers, yet a grown man was sitting in the store, probably one of the workers boyfriend
- JFJoy FDec 17, 20251.0As a Door Dasher I tried to pick up a order a couple days ago I was greeted with a lady at front counter who rolled her eyes and walked away from the door to play with the cook at the time then she decided to come back ask the name then go back and play …I get the sealed bag finally ..line wrapped around the entire building as usual ..I get to the customer NO burgers in the sealed bag to go with the combos he and asked me to go back to the store ..she had the bag of cold burgers waiting smh She said they know already have a free fry. Ridiculous!!!
Frequently Asked Questions About Wendy's
Is 5255 Old National Hwy. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 5255 Old National Hwy, Atlanta?
The drive-thru is open from 6:30 AM to 1:00 AM Monday to Thursday, 6:30 AM to 2:00 AM on Friday and Saturday, and 7:00 AM to 1:00 AM on Sunday.
Does the Wendy's at 5255 Old National Hwy. serve breakfast?
Yes, this location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near 5255 Old National Hwy., Atlanta?
Yes, delivery is available where offered. You can check availability by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment methods are accepted at Wendy's 5255 Old National Hwy. location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters. Crew members can assist in locating this information.
Are there other fast food restaurants near Wendy's at 5255 Old National Hwy?
Yes, nearby fast food options include KFC, Krystal, and American Deli, giving you various choices if you want to try different cuisines.
What nearby services can customers use while visiting Wendy's on Old National Hwy?
Customers can access nearby services such as Elite Car Wash for auto detailing, Citgo for gas and convenience items, and Four Seasons Sporting Goods for sporting equipment.
What recreational and dining options are near Wendy's Atlanta location for a complete outing?
Nearby dining includes Red Lobster and MadHouse Sports Bar & Grill, while iQ Lounge offers dance and cocktail bar experiences, ideal for post-meal entertainment.
How can I contact Wendy's at 5255 Old National Hwy for feedback or inquiries?
You can call them at (404) 763-0459, use the online contact page at wendys.com/contact-us, or call the Customer Care team at 888-624-8140 for feedback and questions.