Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food being cold, poorly prepared, or incorrect orders.
Customer Service
Service quality varied significantly, with some staff being friendly and helpful, while others were rude and unprofessional.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising it and others noting it was dirty.
Order Accuracy
Numerous complaints about incorrect orders and repeated mistakes, leading to customer frustration.
Wait Times
Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders.
SC
Shari Chandler
Nov 11, 2025
1.0
I stopped in to get a maple chicken croissant meal, the coffee, and potatoes tasted like they were cooked for yesterday morning, the coffee was burnt and old, so I felt like the Cinnabon bites would save my breakfast, nope, that didn't happen, they were old and stale, is this a nursing home or a Wendy's??? I will never return, we work too hard for the money make these days, we should be able to get a decent breakfast. Don't go, at least for breakfast.
KG
K G
Nov 1, 2025
2.0
The manager is short staffed 5 people they are moving the line I came to pick up two orders. I went to the side delivery window the store lobby light are off the store is wrapped. The manager came to the window and said it’s drive thru only I had 5 people call out. I asked could you make the Oder for the person who has paid and I’m here to pick up and have these new pull ups wait? He said I see what you saying I don’t have anybody to give you the order. He just trying to make it I been there but orders should always be made when you receive them or if you wait till the person comes to give hot food ok I get it. Still this is a 2 only because the manager was respectful and frankly truthful. Seemed to be trying to do his job. The time is 9:15 the date is 11/01/25 happy eating. Again they are moving the line at about 5-7 min a guest was 4 cars in front of me and 4 in front of the order taker 3 behind me
TR
Tandra the realist
Oct 9, 2025
3.0
They food is not good there burgers are always cold when you get them and they service ducks cause the workers are always rude.
MM
Money Mogul
Sep 28, 2025
4.0
Wendy's, this hardly classifies as a Strawberry Lemonade. A squirt of Strawberry puree on the bottom topped with a gallon of Lemonade on top ain't gonna cut it. You've got to do better. You didn't even try to mix. This doesn't justify the price you're charging 😕
LH
Laquanta Holloway
Sep 27, 2025
3.0
Ordered the spicy chicken club. Chicken patty was burnt dry and extremely salty.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Atlanta, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Atlanta, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (404) 763-0459.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5255 Old National Hwy. Wendy’s serve breakfast?
Yes, this Wendy’s location in Atlanta, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 5255 Old National Hwy, Atlanta?
The drive-thru is open from 6:30 AM to 1:00 AM Monday to Thursday, 6:30 AM to 2:00 AM on Friday and Saturday, and 7:00 AM to 1:00 AM on Sunday.
Does the Wendy's at 5255 Old National Hwy. serve breakfast?
Yes, this location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near 5255 Old National Hwy., Atlanta?
Yes, delivery is available where offered. You can check availability by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment methods are accepted at Wendy's 5255 Old National Hwy. location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters. Crew members can assist in locating this information.
Are there other fast food restaurants near Wendy's at 5255 Old National Hwy?
Yes, nearby fast food options include KFC, Krystal, and American Deli, giving you various choices if you want to try different cuisines.
What nearby services can customers use while visiting Wendy's on Old National Hwy?
Customers can access nearby services such as Elite Car Wash for auto detailing, Citgo for gas and convenience items, and Four Seasons Sporting Goods for sporting equipment.
What recreational and dining options are near Wendy's Atlanta location for a complete outing?
Nearby dining includes Red Lobster and MadHouse Sports Bar & Grill, while iQ Lounge offers dance and cocktail bar experiences, ideal for post-meal entertainment.
How can I contact Wendy's at 5255 Old National Hwy for feedback or inquiries?
You can call them at (404) 763-0459, use the online contact page at wendys.com/contact-us, or call the Customer Care team at 888-624-8140 for feedback and questions.