Wendy's

3.6
1676 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5255 Old National Hwy., Atlanta, GA
30349, United States

Hours

Reviews

3.6
1,676 reviews
5 stars
608
4 stars
384
3 stars
288
2 stars
130
1 star
266

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, poorly prepared, or incorrect orders.

Customer Service

Service quality varied significantly, with some staff being friendly and helpful, while others were rude and unprofessional.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it and others noting it was dirty.

Order Accuracy

Numerous complaints about incorrect orders and repeated mistakes, leading to customer frustration.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders.
  • SC
    Shari Chandler
    Nov 11, 2025
    1.0
    I stopped in to get a maple chicken croissant meal, the coffee, and potatoes tasted like they were cooked for yesterday morning, the coffee was burnt and old, so I felt like the Cinnabon bites would save my breakfast, nope, that didn't happen, they were old and stale, is this a nursing home or a Wendy's??? I will never return, we work too hard for the money make these days, we should be able to get a decent breakfast. Don't go, at least for breakfast.
  • KG
    K G
    Nov 1, 2025
    2.0
    The manager is short staffed 5 people they are moving the line I came to pick up two orders. I went to the side delivery window the store lobby light are off the store is wrapped. The manager came to the window and said it’s drive thru only I had 5 people call out. I asked could you make the Oder for the person who has paid and I’m here to pick up and have these new pull ups wait? He said I see what you saying I don’t have anybody to give you the order. He just trying to make it I been there but orders should always be made when you receive them or if you wait till the person comes to give hot food ok I get it. Still this is a 2 only because the manager was respectful and frankly truthful. Seemed to be trying to do his job. The time is 9:15 the date is 11/01/25 happy eating. Again they are moving the line at about 5-7 min a guest was 4 cars in front of me and 4 in front of the order taker 3 behind me
  • TR
    Tandra the realist
    Oct 9, 2025
    3.0
    They food is not good there burgers are always cold when you get them and they service ducks cause the workers are always rude.
  • MM
    Money Mogul
    Sep 28, 2025
    4.0
    Wendy's, this hardly classifies as a Strawberry Lemonade. A squirt of Strawberry puree on the bottom topped with a gallon of Lemonade on top ain't gonna cut it. You've got to do better. You didn't even try to mix. This doesn't justify the price you're charging 😕
  • LH
    Laquanta Holloway
    Sep 27, 2025
    3.0
    Ordered the spicy chicken club. Chicken patty was burnt dry and extremely salty.

Frequently Asked Questions About Wendy's

Is 5255 Old National Hwy. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.