Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
While some customers praised the freshness of the food, many reported receiving incorrect or poorly prepared orders, including cold or dry items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the restaurant.
Operational Issues
Customers frequently noted that the restaurant did not open on time or had inconsistent hours, leading to frustration.
Speed of Service
Many customers experienced long wait times in the drive-thru, with some reporting waits of over 20 minutes even when the restaurant was not busy.
SM
Shonna Mari
Nov 13, 2025
1.0
This Wendy’s is TERRIBLE i’ve been in the drive-through line trying to pick up my Uber eats order for over 30 minutes now the lady in the window has a disgusting attitude and she’s trying to tell me someone already picked up the order, but I’ve spoken with the customer multiple times and he’s telling me that he has not received his order. He still waiting on me. He sees me on his app. These people have had me waiting in this line for over 30 minutes. I am so upset right now and then to have an attitude, but when I pulled up to the window, they were laughing and having a good time And argued with me I had to argue with them to get them to remake the Uber eats order. I am just so I pray to God I never have to come back to this Wendy’s again.
MS
Marshall Serwe
Nov 10, 2025
2.0
This was an exceptionally poor experience. We made an order and we were given a price and then when we got to the window we were given a lower price. When we asked why it changed they said it didn't change. Then I asked them to list the order out again and we found two items were just taken off because they dont have them. This is fine but why lie? Then they handed us the food and closer the window. We waited for about 6 minutes for them to hand us a drink after that with a line of people behind us. The food we got was pretty alright, nothing special compared to all the options in the area. I have had much better Wendys.
GR
Graham Russell
Nov 2, 2025
1.0
Replacing staff with AI leading to absolutely horrible service. I’ve never had such a slow drive thru experience.
TT
T
Oct 31, 2025
1.0
I went to this place once and had to repeat my order 4 times while the lady just kept saying "watchu say? I kayn undastam dap!" As though I was the one who couldn't speak English.
The food was terrible for the price and the wait time was like 8 minutes.
Get your shyte together Wendy's.
TJ
Trevaughn Jackson
Oct 19, 2025
1.0
This is the worse restaurant ever. They are never open on time and for like the last 3 times that I was forced to go through drive thru but the doors were still locked at 10am. It's just a shame. And the level of customer service is non-existent. I mean going through drive thru from the order screen to the pick up window took almost 12 minutes and then it was another 8 minutes to get my order especially when I got to the window I had to reorder the number 1 breakfast combo add cheese and onions and needles true to when I got to work I had no cheese and no onions. I will never visit this location ever again. I am the type that usually eat from Wendy's breakfast lunch and dinner but now I don't know anymore.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Atlanta, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Atlanta, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (404) 627-1616.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 427 Moreland S.E. Wendy’s serve breakfast?
Yes, this Wendy’s location in Atlanta, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 427 Moreland S.E., Atlanta still open?
Yes, this Wendy's location is open and committed to serving quality food daily through dine-in, drive-thru, or delivery.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open Monday through Saturday from 6:30 AM to 2:00 AM, and on Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's serve breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, both delivery and takeout are available. You can order online via the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's 427 Moreland S.E.?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 427 Moreland S.E. for questions or feedback?
You may call (404) 627-1616 directly or reach Customer Care via their website, live chat, or at 888-624-8140.
Where can I find Wendy's gift cards and check their balance?
Gift cards are sold in-restaurant, through select retailers, and online. Check balances online at Wendy's gift card portal.
Are there other fast food restaurants near Wendy's at 427 Moreland S.E.?
Yes, nearby fast food options include Krystal, McDonald's, Cook Out, Checkers, Long John Silver's, and Burger Win, offering a variety of burgers, seafood, and American cuisine.
What nearby amenities can I visit around Wendy's at 427 Moreland S.E.?
Nearby amenities include Bank of America and its ATMs for financial services, and Buddy's Food Mart and Buddy's Store for convenience and liquor items.
Are there entertainment or community centers close to Wendy's at this location?
Yes, nearby entertainment and community venues include Bloc South Entertainment theater, Kids Dance 411, and Dance 411 Studios for performing arts and dance activities.