Wendy's

3.8
1705 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
427 Moreland S.E., Atlanta, GA
30316, United States

Hours

Reviews

3.8
1,705 reviews
5 stars
704
4 stars
442
3 stars
247
2 stars
111
1 star
201

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

While some customers praised the freshness of the food, many reported receiving incorrect or poorly prepared orders, including cold or dry items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the restaurant.

Operational Issues

Customers frequently noted that the restaurant did not open on time or had inconsistent hours, leading to frustration.

Speed of Service

Many customers experienced long wait times in the drive-thru, with some reporting waits of over 20 minutes even when the restaurant was not busy.
  • SM
    Shonna Mari
    Nov 13, 2025
    1.0
    This Wendy’s is TERRIBLE i’ve been in the drive-through line trying to pick up my Uber eats order for over 30 minutes now the lady in the window has a disgusting attitude and she’s trying to tell me someone already picked up the order, but I’ve spoken with the customer multiple times and he’s telling me that he has not received his order. He still waiting on me. He sees me on his app. These people have had me waiting in this line for over 30 minutes. I am so upset right now and then to have an attitude, but when I pulled up to the window, they were laughing and having a good time And argued with me I had to argue with them to get them to remake the Uber eats order. I am just so I pray to God I never have to come back to this Wendy’s again.
  • MS
    Marshall Serwe
    Nov 10, 2025
    2.0
    This was an exceptionally poor experience. We made an order and we were given a price and then when we got to the window we were given a lower price. When we asked why it changed they said it didn't change. Then I asked them to list the order out again and we found two items were just taken off because they dont have them. This is fine but why lie? Then they handed us the food and closer the window. We waited for about 6 minutes for them to hand us a drink after that with a line of people behind us. The food we got was pretty alright, nothing special compared to all the options in the area. I have had much better Wendys.
  • GR
    Graham Russell
    Nov 2, 2025
    1.0
    Replacing staff with AI leading to absolutely horrible service. I’ve never had such a slow drive thru experience.
  • TT
    T
    Oct 31, 2025
    1.0
    I went to this place once and had to repeat my order 4 times while the lady just kept saying "watchu say? I kayn undastam dap!" As though I was the one who couldn't speak English. The food was terrible for the price and the wait time was like 8 minutes. Get your shyte together Wendy's.
  • TJ
    Trevaughn Jackson
    Oct 19, 2025
    1.0
    This is the worse restaurant ever. They are never open on time and for like the last 3 times that I was forced to go through drive thru but the doors were still locked at 10am. It's just a shame. And the level of customer service is non-existent. I mean going through drive thru from the order screen to the pick up window took almost 12 minutes and then it was another 8 minutes to get my order especially when I got to the window I had to reorder the number 1 breakfast combo add cheese and onions and needles true to when I got to work I had no cheese and no onions. I will never visit this location ever again. I am the type that usually eat from Wendy's breakfast lunch and dinner but now I don't know anymore.

Frequently Asked Questions About Wendy's

Is 427 Moreland S.E. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.