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Wendy's

3.3
(1435 reviews)

Business Details

3675 Cascade Rd., Atlanta, GA
30331, United States
(470) 412-0520

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Atlanta, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Atlanta, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3675 Cascade Rd., Atlanta, GA
30331, United States

Hours

Reviews

3.3
1,435 reviews
5 stars
472
4 stars
270
3 stars
202
2 stars
133
1 star
358

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and unprofessional behavior from management.

Food Quality

Many customers reported receiving cold, stale, or incorrectly prepared food, with some even mentioning food safety concerns.

Operational Issues

Frequent complaints about the drive-thru being closed, long wait times, and unavailability of menu items were noted, indicating poor management and operational inefficiencies.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and issues with food presentation.
  • AL
    Aylana St Luce
    Feb 14, 2026
    1.0
    got food poisoning after ordering the apple pecan salad :/
  • AC
    A C
    Feb 13, 2026
    1.0
    Customer service is awful here and the food quality is bad.
  • JS
    Jessica Story
    Jan 28, 2026
    1.0
    The people who work here are BEYOND rude. They take very long to take an order in the drive thru. The manager was unprofessional. The manager communicated the employees names were quack quack and Keke. They were quite possibly the worst customer service workers I’ve ever encountered. If you don’t want to wait 30 minutes to order nor sit in line for them to be out of half the menu items don’t go to this location.
  • SI
    SheisMe IamHer
    Jan 17, 2026
    1.0
    This is a horrible, rude nasty place. The manager with her big eye lashes is really rude and awful. You don't say anything at the speaker for about 5-8 minutes then
  • RB
    Ronalda Booker
    Jan 11, 2026
    4.0
    Im a door dasher, I was pleasantly surprised how fast my order was ready 😅

Frequently Asked Questions About Wendy's

Is Cascade Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Cascade Road?

The drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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