At Wendy’s in Atlanta, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Atlanta, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Multiple customers reported unsanitary conditions, including dirty floors and food items with foreign substances.
Customer Service
Service quality varied significantly; some staff were friendly while others were rude and unprofessional.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, including old fries and incorrect orders.
Operational Issues
Frequent complaints about the drive-thru being closed, long wait times, and staff being unresponsive.
Management Concerns
Customers expressed dissatisfaction with management practices, citing poor organization and lack of accountability.
CD
Cynthia DUNN-DUHART
Nov 11, 2025
5.0
The order taker was cordial. The server thanked me for my patronage.
SP
samantha pearson
Oct 29, 2025
1.0
I have came twice in the last two weeks each time my experience was lousy the first time not only was the cashier attitude with the pink braids nasty , she was cutting me off and just plain rude but she wrung my order incorrectly. That food was cold and I did not receive my entire order which made me have to come in the establishment to retrieve it. In my opinion if your attitude is nasty get my order right. I then returned on another occasion and sat in the drive in 8 minutes with no acknowledgment or even asking me to hold a moment. Clearly they need a better staff and management needs to train better sorry not sorry.
AW
Amber Watkins
Oct 27, 2025
1.0
First they gave my food away to another person. I spent 29 on food. The manager shrugs her shoulders like what ever, the cashier hides because my food was given to the wrong person. She says they are making fresh food, lies, the burgers was burnt the fries was cold, the nuggets weren't edible for my dog. The meat on the burgers was so hard my fiance almost lost tooth. Im calling corporate tomorrow. I want a refund. Im never going here again. Id rather drive to the one on Cobb pkwy. Honestly I was afraid to eat the food they had such nasty attitudes about remaking it.
CS
Carolyn Stowers
Oct 27, 2025
1.0
My girlfriend did a mobile order and when we went to pickup the food the cashier told us that she gave our order away and shrugged her shoulders rude as hell and then turnt around and gave us some old as food and the drink wasn't right either
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Atlanta, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Atlanta, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (470) 412-0520.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cascade Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Atlanta, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Cascade Road?
The drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Does the Cascade Road Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order delivery from Wendy's in Atlanta, GA?
Yes, delivery is available. You can check availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Cascade Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Cascade Road Wendy's for questions or feedback?
You can contact the Customer Care team via live chat on Wendys.com/contact-us, call 888-624-8140 for general feedback, or directly reach the location at (470) 412-0520.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu pricing and nutrition info are available on the Wendy's app and website at order.wendys.com, where prices and nutrition facts update as you customize your order.
Is there a Wendy's app to place orders and get deals?
Yes, the Wendy's app is available for download to place orders and access specials and deals. You can find it in the app store or use the quick ordering link.
What are some nearby places I can visit before or after dining at Wendy's Cascade Road?
Nearby places include the Cascade Crossing shopping center, Southwest Regional Library, Starbucks coffee shop, and Publix Super Market at Cascade Crossing Shopping Center, offering shopping, reading, and coffee options.
Are there other fast food options near the Wendy's at Cascade Road?
Yes, nearby fast food restaurants include Subway, McDonald's, Pizza Hut, and Smoothie King, providing a variety of choices close to Wendy's.
Can I get my car washed near Wendy's on Cascade Road?
Yes, car wash services are available nearby at Tidal Wave Auto Spa and Southern Friends Car Wash.