Wendy's

3.3
1424 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Atlanta, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Atlanta, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3675 Cascade Rd., Atlanta, GA
30331, United States

Hours

Reviews

3.3
1,424 reviews
5 stars
470
4 stars
270
3 stars
202
2 stars
130
1 star
352

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and food items with foreign substances.

Customer Service

Service quality varied significantly; some staff were friendly while others were rude and unprofessional.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, including old fries and incorrect orders.

Operational Issues

Frequent complaints about the drive-thru being closed, long wait times, and staff being unresponsive.

Management Concerns

Customers expressed dissatisfaction with management practices, citing poor organization and lack of accountability.
  • CD
    Cynthia DUNN-DUHART
    Nov 11, 2025
    5.0
    The order taker was cordial. The server thanked me for my patronage.
  • SP
    samantha pearson
    Oct 29, 2025
    1.0
    I have came twice in the last two weeks each time my experience was lousy the first time not only was the cashier attitude with the pink braids nasty , she was cutting me off and just plain rude but she wrung my order incorrectly. That food was cold and I did not receive my entire order which made me have to come in the establishment to retrieve it. In my opinion if your attitude is nasty get my order right. I then returned on another occasion and sat in the drive in 8 minutes with no acknowledgment or even asking me to hold a moment. Clearly they need a better staff and management needs to train better sorry not sorry.
  • AW
    Amber Watkins
    Oct 27, 2025
    1.0
    First they gave my food away to another person. I spent 29 on food. The manager shrugs her shoulders like what ever, the cashier hides because my food was given to the wrong person. She says they are making fresh food, lies, the burgers was burnt the fries was cold, the nuggets weren't edible for my dog. The meat on the burgers was so hard my fiance almost lost tooth. Im calling corporate tomorrow. I want a refund. Im never going here again. Id rather drive to the one on Cobb pkwy. Honestly I was afraid to eat the food they had such nasty attitudes about remaking it.
  • CS
    Carolyn Stowers
    Oct 27, 2025
    1.0
    My girlfriend did a mobile order and when we went to pickup the food the cashier told us that she gave our order away and shrugged her shoulders rude as hell and then turnt around and gave us some old as food and the drink wasn't right either
  • PT
    Passion TheHeadHunter
    Oct 25, 2025
    4.0
    The dining area was unkept

Frequently Asked Questions About Wendy's

Is Cascade Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.