Customer Service
Many customers reported rude and unprofessional staff, with several instances of poor service and negative attitudes noted.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Food Quality
Feedback indicated that food was often served cold or stale, with some customers experiencing food safety concerns.
Wait Times
Customers frequently mentioned long wait times, both in the drive-thru and for mobile orders, contributing to frustration.
Cleanliness
Several reviews pointed out unsanitary conditions within the restaurant, including dirty dining areas and poor hygiene practices.