Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely; some staff are praised for being friendly and efficient, while others are reported as rude and unprofessional.
Food Quality
Food quality is inconsistent; some customers report hot and fresh meals, while others receive cold or poorly prepared items.
Speed of Service
Service speed is a mixed bag; some customers appreciate fast service, while others complain about long wait times.
Cleanliness
The cleanliness of the establishment is often criticized, particularly regarding the dining area and bathrooms.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
JB
Jason Bernard
Nov 17, 2025
1.0
Give me wrong order and refuse to correct order or refund money had to dispute charge. Terrible customer service bunch of teens working and running store. In-store hours not accurate either
CD
Cynthia DUNN-DUHART
Nov 11, 2025
5.0
The Chilli was very delicious and comforting. Tue burgers ere fresh and delicious, as well.
CB
Chico Bailey
Oct 28, 2025
1.0
To many people on the clock to move that slow. And the attitude given isn't close to professional at all. Hope I never have to go back here..
LR
Leandra Reeves
Oct 28, 2025
4.0
Food was ready when I arrived. I ordered nuggets after picking up my mobile order with ease. Fast service.
JS
Jalisa Smith
Oct 9, 2025
2.0
Horrible customer service from the lady at the first drive thru window with the blue locs! I spend too much money at Wendy’s to be treated nasty! I will pray for her and whatever she is going through, however, the young lady with the glasses at the second drive thru window has excellent customer service as well as the tall young man with the earrings in his ear and nice voice, great job!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Atlanta, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Atlanta, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (404) 763-0168.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Metro Pkwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Atlanta, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 2096 Metropolitan Parkway SW, Atlanta?
The drive-through is open Monday to Saturday from 6:30 AM to 2:00 AM, and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 2096 Metropolitan Parkway SW serves breakfast, including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at this Wendy's?
Yes, delivery is offered where available. You can check if delivery is available near you by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I order Wendy's food online or through an app?
Yes, you can order via the Wendy's app or online at order.wendys.com for this location.
How can I contact the Wendy's at 2096 Metropolitan Parkway SW?
You can call the location directly at (404) 763-0168 or reach out to Wendy's Customer Care through their contact page or live chat on the Wendy's website.
Are there any nearby gas stations or automotive services near Wendy's?
Yes, nearby places include Texaco (gas station and automotive repair), Accucare Automotive (automotive repair and emissions inspection), and BP gas station.
What other fast food restaurants are close to this Wendy's location?
Nearby fast food options include another Wendy's and a McDonald's, both offering convenient alternatives for quick meals.
Are there any community or educational places close to Wendy's?
Yes, nearby are the New Beginning Community Church and Morehouse School Of Medicine Center For Public Health Practice, great for visitors or locals interested in community and educational activities before or after dining.
Does this Wendy's location offer dine-in and drive-thru service?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available, ensuring multiple convenient ways to order your meal.