Wendy's

3.7
1584 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2096 Metropolitan Parkway Sw, Atlanta, GA
30315, United States

Hours

Reviews

3.7
1,584 reviews
5 stars
621
4 stars
379
3 stars
248
2 stars
110
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for being friendly and efficient, while others are reported as rude and unprofessional.

Food Quality

Food quality is inconsistent; some customers report hot and fresh meals, while others receive cold or poorly prepared items.

Speed of Service

Service speed is a mixed bag; some customers appreciate fast service, while others complain about long wait times.

Cleanliness

The cleanliness of the establishment is often criticized, particularly regarding the dining area and bathrooms.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • JB
    Jason Bernard
    Nov 17, 2025
    1.0
    Give me wrong order and refuse to correct order or refund money had to dispute charge. Terrible customer service bunch of teens working and running store. In-store hours not accurate either
  • CD
    Cynthia DUNN-DUHART
    Nov 11, 2025
    5.0
    The Chilli was very delicious and comforting. Tue burgers ere fresh and delicious, as well.
  • CB
    Chico Bailey
    Oct 28, 2025
    1.0
    To many people on the clock to move that slow. And the attitude given isn't close to professional at all. Hope I never have to go back here..
  • LR
    Leandra Reeves
    Oct 28, 2025
    4.0
    Food was ready when I arrived. I ordered nuggets after picking up my mobile order with ease. Fast service.
  • JS
    Jalisa Smith
    Oct 9, 2025
    2.0
    Horrible customer service from the lady at the first drive thru window with the blue locs! I spend too much money at Wendy’s to be treated nasty! I will pray for her and whatever she is going through, however, the young lady with the glasses at the second drive thru window has excellent customer service as well as the tall young man with the earrings in his ear and nice voice, great job!

Frequently Asked Questions About Wendy's

Is Metro Pkwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.