Wendy's

Reviews

• AT

  Ashaneyia Tilghman

  Feb 6, 2026
  5.0
  Service was top tier. My favorite Wendy’s to go to!!!
• DC

  Destiney Copeland

  Feb 6, 2026
  1.0
  Keep getting people order wrong food cold burgers are burned I DO NOT RECOMMEND eating here AT ALL!!!
• MC

  Michael Conner

  Feb 6, 2026
  1.0
  If I could give zero on this experience I would! I am writing to express my disappointment with the subpar service I received at one of your Wendy’s locations, located at 35 Hamilton E Holmes Dr NW, Atlanta, GA 30311. As a local resident and director in the restaurant industry, I took my children to the Wendy’s at the address above around 11:25 PM. I ordered $40 worth of food, including a large meal and two children’s meals. One of my meals was incorrect. I returned to the window and informed the associate that my order was incorrect. She claimed to have prepared my food herself and that my sandwich and large meal were in the bag. She was wearing a blue jacket! An elderly woman, who appeared to be the shift manager, as everyone was listening to her as I waited with the window closed to resolve my issue! I retrieved the meals from my children in the backseat and placed them all back in the family-sized bag to demonstrate that my order was incorrect. I received three children’s meals instead of the two I ordered. The children’s meals were substituted for the bacon Nader meal I requested, which was intended to be a large. Not only was the order incorrect, but the food was also subpar. The cheese was not melted, the bacon was burnt, and the burger patties were burnt and in pieces. I was deeply disappointed with the service. The associate engaged in an argument with me when I was not combative at all. I simply explained that they had overlooked my order and that I desired the correct meal. This is not the kind of leadership I anticipate from Wendy’s management. I frequently visit this Wendy’s in the morning after taking my children to school. It is my preferred dining establishment. For this service to be so inadequate, I assure you that I will not return to that Wendy’s. I will also inform the general manager about the poor conduct of her shift lead during their night rush.
• CF

  Cherice Furman

  Feb 4, 2026
  1.0
  This is always a last resort because they either never have something or they ALWAYS get your order wrong! I’ve never had a bad customer service experience they excel at that! Everything else just sucks horribly! If you want friendly service but lack of items or following order directions this is your place!
• MD

  Mrs Dean

  Jan 21, 2026
  1.0
  It was horrible these ppl gave me tea that was sour and I asked for sweet and sour for my nuggets and got sweet chili and I can't eat that . Your service sucked and your food was even worse

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