Mixed reviews on food quality, with some customers praising the burgers while others reported bland or unseasoned meals.
Customer Service
Customer service experiences vary widely; some customers reported friendly and attentive staff, while others encountered rude or indifferent service.
Cleanliness
Concerns raised about cleanliness, particularly in restrooms and food handling practices.
Pricing
Many customers found the prices to be high relative to the quality and portion sizes of the food.
Order Accuracy
Several reviews highlighted issues with order accuracy, including incorrect items and missing components.
SJ
Serina Jackson
1 day ago
1.0
I order a single cheeseburger with bacon Mayo pickle lettuce onion only When I got the burger there was No bacon or onions on it It's a mistake I get it I let the cashier know the cook started preparing the baking for me He took bacon out of a container that was brown burn brown I said no ma'am I need fresh bacon Mind you my burger and fries are sitting on the counter waiting for him to cook this bacon Did they offer to make a fresh burger No She finally brought the onions and the bacon Put the bacon on the sandwich try to make do with it My fries are cold at this point I bite into the burger I've never had chewy bacon before The burger was bland The fries taste like the greaseless old! I've seen reviews for other locations Maybe I just picked the wrong one but this one is a no for me!The people behind the counter seem confused🤷🏾‍♀️
MH
Mustafa Hassan
Dec 27, 2025
5.0
Take out was great…
KF
KM FM
Nov 25, 2025
2.0
I’m very concerned after getting sick immediately following my order, which was supposed to be an Impossible meat burger.
I ordered an Impossible Burger with:
• WB Gold Sauce
• Grilled Onions
• No Cheese
• Lettuce, Tomato, and Pickles
My total came to $11.65.
Shortly after finishing my meal, I became extremely sick. As someone who does not eat meat at all because it makes me ill, the reaction I had makes me worried that I may not have been served the correct patty. My body has been rejecting everything since eating it, and the experience has been awful.
I truly hope the restaurant takes food handling and order accuracy seriously, because no customer should have to wonder if they received what they actually ordered, especially when dietary restrictions are involved.
Overall, this was a very concerning experience and definitely not okay.
I’m honestly not sure what steps I’m able to take next, but this experience was unacceptable and very concerning. No one should have to question whether they were served what they actually ordered.
BP
Boomer plummer
Nov 22, 2025
5.0
Great burger. Super customer service
TL
Tim Leonard
Nov 13, 2025
1.0
My burger was smashed and tasted gross. The brownie milkshake I got tasted weird. They have a five-star overall review on GrubHub with a bunch of one star reviews, don't know how that math adds up.
What kind of food does Wayback Burgers Atlanta serve?
Wayback Burgers Atlanta is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, chicken sandwiches, hot dogs, and more.
What are the operating hours of Wayback Burgers Atlanta?
Wayback Burgers Atlanta is open from 10:30 AM to 9:00 PM Monday through Thursday, and from 10:30 AM to 9:30 PM on Friday, Saturday, and Sunday.
Does Wayback Burgers Atlanta offer delivery and pickup services?
Yes, Wayback Burgers Atlanta offers both in-store pickup and delivery services.
Where is Wayback Burgers located in Atlanta?
Wayback Burgers is located at 3515 Chamblee Tucker Road, Suite A, Atlanta, GA 30341, USA.
What payment options are accepted at Wayback Burgers Atlanta?
Wayback Burgers Atlanta accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I order Wayback Burgers for delivery in Atlanta?
You can order delivery from Wayback Burgers Atlanta online at https://order.waybackburgers.com/menu/wayback-burgers-atlanta?handoff=delivery
Are there any fitness centers near Wayback Burgers Atlanta?
Yes, Planet Fitness, a gym and health spa, is nearby and a great place to visit before or after enjoying a meal at Wayback Burgers.
What other dining options are near Wayback Burgers Atlanta?
Nearby dining options include Moe's Southwest Grill for Mexican food, Three Dollar Cafe Chamblee offering American and bar cuisine, and Loop Pizza Grill for pizza lovers.
Is there a gas station near Wayback Burgers Atlanta?
Yes, Embry Hills Chevron and Chevron Station Chamblee are both gas stations near Wayback Burgers Atlanta, convenient for refueling before or after your meal.
How can customers contact Wayback Burgers Atlanta?
Customers can contact Wayback Burgers Atlanta by phone at +1 770-452-0337 or by email at F211@WaybackUSA.com.