Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
231 reviews
5 stars
141
4 stars
23
3 stars
15
2 stars
11
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional behavior from staff, while others praised friendly and helpful service.
Order Accuracy
Numerous reviews highlight issues with order accuracy, including missing items and incorrect smoothies, leading to customer dissatisfaction.
Smoothie Quality
Several customers expressed disappointment with the quality of smoothies, citing issues such as bland flavors, incorrect ingredients, and watery textures.
Cleanliness and Atmosphere
While some customers appreciated the clean and welcoming atmosphere, others reported issues with restroom cleanliness and overall store maintenance.
Speed of Service
Many reviews mention slow service, particularly with online orders, leading to frustration among customers who expect timely fulfillment.
- CRColin RenaldoNov 15, 20251.0I placed an online order using the tropical smoothie app. Somehow it picked the wrong location and placed the order for Brookhaven (I was in Tucker). Once I got the confirmation I immediately realized and attempted to call the location, first time got a busy tone, second time I called I got through and let them know. She stated she would be able to refund or cancel the order. I requested a manager, she said there isn’t one. (I would have been okay with even next time I go in, having the order made). I ended up going in a few days later, and again, no manager and the shift lead stated there isn’t anything that can be done. What’s the point of the cancel order button if you can’t cancel your order, immediately after? It’s about customer service and the lack of customer service here is sad.
- JKJami KuyperNov 7, 20255.0Staff were friendly, knowledgeable and helpful! Island Green Smoothie was delicious! Can’t wait to come back and try more items on the menu!
- SWSamenna WhiteSep 19, 20255.0I love coming to this location! Shay always perfect my order and very friendly.
- JCJ CSep 7, 20251.0Please take the time to train your associates on how to treat customers with respect. They should understand that their paycheck ultimately comes from the people they serve. This isn’t the first time I’ve encountered behavior like this, and it’s unacceptable. Regardless of personal frustration, it’s never appropriate to slam or break (didn’t break actually but) things in front of customers. Professionalism matters—even when emotions run high.
- ABAdrianna BarnesAug 10, 20254.0The Decatur location is closer but I come here when I’m in the area because the customer service and the acai bowls are so much better. I normally do pickup and the bowls are always ready when I get there, they greet everyone that comes in, and have friendly attitudes. I would have given a 5 star but for some reason I’m unable to redeem my points here and the restroom didn't lock..
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in at Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is delivery available at Tropical Smoothie Cafe?
Yes, delivery is available daily with hours from 8:00 AM to 9:00 PM Monday through Saturday and until 8:30 PM on Sunday.
Can I order online or via app for pickup or delivery?
Yes, you can order ahead online or via the Tropical Smoothie app for delivery, curbside pickup, or in-cafe pickup.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What food specialties and diet options are available at Tropical Smoothie Cafe?
Specialties include smoothies, wraps, acai bowls, flatbreads, salads, and vegan and gluten-free options.
Does Tropical Smoothie Cafe offer happy hour specials?
Yes, happy hour is available Monday through Saturday from 8:00 AM to 10:00 AM. It is closed on Sundays.
What nearby places can I visit before or after dining at Tropical Smoothie Cafe?
Nearby attractions include Town Brookhaven shopping center and the LOOK Dine-In Cinema, perfect for shopping or catching a movie around your visit.
Are there other dining options near Tropical Smoothie Cafe?
Yes, nearby dining includes Red Pepper Taqueria for Tex-Mex, 26 Thai Sushi and Bar, Moe's Southwest Grill for Mexican and American dishes, and The Cup cupcake shop for desserts.
How can the nearby Big Peach Running Co and Saucony stores be useful to visitors of Tropical Smoothie Cafe?
After enjoying a meal or smoothie, you can visit Big Peach Running Co or Saucony nearby for running and athletic gear, making your visit to the area more versatile and active.