The Garden Room

Reviews

• FR

  Faith Robinson

  4 days ago
  1.0
  If I could give this place NO stars I would. I went to meet a friend for a birthday dinner to find out that the staff cancelled our reservation before even letting us know what they were doing. They assumed just because we knew each other we wanted to sit together we had two separate reservations (we actually were NOT together) and did not inquire to know what we had going on. It was 2 separate reservations (Birthday girl and her friends and her parents and their friends) at 2 separate times (1st reservations 7:15 and 2nd reservation 7:30). We never wanted to be seated together both parties had separate dining arrangements and had drove over 6 hrs to come in town but the staffing assumed and canceled our reservation along with the other party reservation as well. The mistake on their part was assuming two groups of people of the same color wanted to be together. We were racially profiled and discriminated against. The manager on duty Jason was very unprofessional and basically just gave us a bunch of BS to why they could not rectify our reservation because they did not want us to dine with them. Never in my life have I been treated so horribly at an establishment. I was extremely displeased with the service and I do NOT recommend this restaurant to anyone especially people of color. This is a POOR DISPLAY OF AN ESTABLISHMENT. 0/10
• KG

  Kimberly Gore

  4 days ago
  1.0
  Service today was very disappointing. I had been looking forward to coming here for a while, but unfortunately the experience did not meet expectations. We had a 12:45 reservation today for my daughters and me, and the price definitely did not match the level of service we received. For example, we were never offered the complimentary muffins. I only received them after asking because I noticed everyone else around us being served them. I also ordered the Wagyu and wasn’t aware that it would automatically come medium rare. It would have been nice if the server had asked my cooking preference before placing the order. I had to send if back with a oh yeah it automatically comes like this. We ordered the cocktail shrimp as our appetizer and it came with only four pieces. Since there were three of us at the table, it would have been helpful if the server had suggested ordering another appetizer or letting us know the portion size beforehand so we could have planned accordingly. Overall, the experience just wasn’t what I expected. I work extremely hard and rarely take time off, I own a couple of businesses and was simply trying to enjoy my first weekend off with my daughters. I was hoping it would be a pleasant experience, but unfortunately it fell short. Waste of time and money. Very bland service not helpful at all.
• JD

  Jah-Mai Davidson

  Feb 26, 2026
  5.0
  Ngl, got the nuggets & tots... slapped (with the sauce). Definitely on the pricey side, but nothing crazy. What really makes this place worth it is the staff! Big shout out to Jason & Adam! They gave us a wondering dinning experience! Also the DJ Sir Luke was playing some smooth house jams (literally just hit the meanest drop thus far for the night as I'm writing this). It's not even my birthday, but it feels like it is!
• SF

  Swetha Falto

  Feb 23, 2026
  1.0
  We visited this restaurant to celebrate a close friend’s birthday and had high hopes for a memorable afternoon. Unfortunately, the experience left much to be desired, and what should have been a joyful celebration turned into a frustrating ordeal. The trouble started at the very entrance. Part of our group arrived a little later intentionally — we wanted to surprise the birthday girl, who had already checked in with another friend and stepped away to the restroom. We explained our plan to the host and asked to be seated at the table so we could set up the surprise. Despite the fact that the host had just spoken to two members of our party moments earlier, they flatly refused, insisting everyone needed to be present at the same time. A little flexibility and common sense would have gone a long way — this is the kind of moment a restaurant can turn into a wonderful memory, and they chose rigidity over hospitality. To add to the confusion, there was also a clear miscommunication about the cake-cutting fee. At the entrance, we were told it would be $10 per piece, but when we followed up with the manager, the number had somehow jumped to $20 per piece — with no clear explanation for the difference. It felt like they were simply making up numbers as they went, which is unprofessional and frankly quite off-putting. Once seated, the ambience was nice — the décor and atmosphere had real potential. But that’s where the positives ended. The service was painfully slow throughout the night, and the waitstaff came across as dismissive and rude — not once giving the impression that they cared about our experience. At one point, when staff cleared our plates, they also removed our water glasses without asking. When we requested water refills, we were left waiting an unreasonably long time for something as basic as a glass of water. It was a small thing, but symbolic of the overall attitude — guests were clearly not the priority. For a restaurant with such a pleasant setting, it’s a shame that the service and staff attitude let everything down so severely. A birthday brunch should feel special. Ours felt like an uphill battle from the moment we walked in. We won’t be returning, and we’d caution others to think twice before booking for a special occasion.
• AP

  Amanda Peterson

  Feb 11, 2026
  3.0
  The ambiance here is absolutely beautiful. From the moment we walked in, the place felt warm and inviting, and our server was very pleasant the entire night. We ordered the lobster roll, the ribs, and the Caesar flatbread. I really wanted to love the lobster roll because the bread itself was delicious, but the lobster was cold and literally had no flavor at all. The Caesar flatbread also wasn’t my favorite since it tasted a bit burnt. The ribs were decent, not bad, but not something I’d come back specifically for. We ended the meal with the crème brûlée and that was definitely the highlight for me. My only small note would be that I wish the sugar topping had been torched a little longer to give it that harder crack and deeper flavor. Overall, the atmosphere and service were great, but for me the food was just average, and I’m not sure I’d return based on that. Also, I would like to include that the people that bring out the food and speak to you once they drop it off..please be mindful of how close you are because the man definitely spit in my Fiance’s face while Speaking and dropping off our food.

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