Taco Bell

3.3
786 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3385 Buford Hwy in Atlanta. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3385 Buford Hwy, Atlanta, GA
30329, United States

Hours

Reviews

3.3
786 reviews
5 stars
303
4 stars
129
3 stars
81
2 stars
46
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and a messy dining area.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with many customers experiencing rude or dismissive behavior.

Food Quality

While some customers enjoyed their meals, many reported receiving cold or incorrect food, leading to dissatisfaction.

Management Issues

Numerous reviews pointed to poor management practices, including understaffing and inadequate training, contributing to the overall negative experience.
  • GF
    Gaudys Florentino
    1 day ago
    1.0
    My order took over 15 min while everyone got their order before me.
  • AB
    andi beat
    2 days ago
    4.0
    The late night lady with the eyelashes makes it all better. And the Hispanic kid with the cool haircut.
  • TC
    Tony Conway
    Dec 21, 2025
    1.0
    Terrible service waited 45 minutes in a fast food restaurant.
  • MW
    Matthew Williams
    Dec 13, 2025
    1.0
    Trash place never go again Trash employees they all look unhappy to have a job working there so they should have a health inspector out here and a real management.
  • ER
    Erin Riggs
    Nov 24, 2025
    1.0
    This was absolutely the worst Taco Bell experience of my life. After waiting 30 minutes in the drive-thru line about 1/2 way through I decided to put in a mobile order to speed up the process when it was my turn. I arrived at the drive-thru and they 'couldn't find my order.' They requested I pull up to the window and proceeded to tell me they couldn't find it and I would have to go back through the drive thru to order again. At this point it had been over 45 minutes. The 3rd and final person that came to the window, I assume was some type of a manager, proceeded to tell me if I wanted help I needed to come in or go back thru. She told me they did not have my order and I should cancel it on my end. When I canceled it all of a sudden they saw that on their screen... At this point we were starving and Taco Bell was the only thing open. I had to go get gas and then we decided to try again. I checked in with my rewards number; they couldn't figure that out...or something. I attempted to order at the drive-thru screen but was told my preference was mobile order only. Cool! I wanted to order a 'create my own luxe box' so I quickly hit order again from the mobile order I attempted an hour previously. My order processed and I advised they should have received my order. The 'manager' lady proceeded to become irritated talking about their drive-thru time and that they didn't have my order. She told me I was rude and that they didn't have my order and I needed to go through the line AGAIN or come inside. Now this is the 2nd time I placed a $44 Taco Bell order. I requested to come to the window to show I had in fact reordered. We are now at an hour + to get Taco Bell. Seriously?! The 'manager' lady told me she would be telling her area manager in case they got a bad review. Literally nothing could have saved the behavior or this establishment of a bad review unless it was the most amazing Taco Bell of my life! I suggested they restart their system and miraculously our order came through. She attempted to act a bit nicer, no apology and then they didn't have steak for my daughter's order so they had to use beef. Mind you we paid for steak, at this point we just wanted food! I wish I could say the restaurant was in a cute area of town, looked super nice or the staff was super pleasant but I can't. It's not in a great area and the staff were extremely unhelpful and rude. Then the cherry on top my chips were missing, my taco had beef vs. chicken and they actually put beef and some steak remnants on my daughter's chalupa. Our food was totally cold, no napkins, no sauce and my nachos were destroyed. It seriously looked like they crushed all the chips and proceeded to not give me a fork. This location desperately needs a fixer to come in and save it. I can honestly say this was the worst fast food service ever.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 3385 Buford Hwy?

Taco Bell is open daily from 9:00 AM to 4:00 AM, with Saturday hours extended until 5:30 AM.

Does this Taco Bell location offer drive-through service?

Yes, this location has a drive-through open daily matching the restaurant's operating hours.