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Subway

3.0
(153 reviews)

Business Details

398 14th Street NW, Atlanta, GA
30318, United States
(404) 872-0057
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Atlanta Subway® Restaurant at 398 14th Street NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
398 14th Street NW, Atlanta, GA
30318, United States

Hours

Reviews

3.0
153 reviews
5 stars
52
4 stars
21
3 stars
12
2 stars
10
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and lack of responsiveness to customer inquiries.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inadequate portion sizes.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poor maintenance of the restaurant.

Food Quality

Feedback on food quality was mixed, with some praising specific sandwiches while others complained about stale bread and poorly prepared items.

Operational Issues

Several reviews mentioned problems with store hours, including locked doors during business hours and unavailability of menu items.
  • SG
    Sharmoni Gee
    Feb 11, 2026
    1.0
    I ordered a sandwich and they didn’t put any vegetables on my sandwich only meat and cheese. I specifically requested about 5 different vegetables and received a sandwich without anything except banana peppers. Worst Subway ever, I also contacted corporate!
  • HD
    hossny dhrooj
    Oct 27, 2025
    1.0
    -They will not use the kind of bread you choose will give you what they have - worse bread even not fresh at all -they will not add all the Vege you want -they will add jalapeño even if you didn’t choose it -less portion of protein compared to other subways they don’t follow standard portion
  • VV
    V2
    Oct 13, 2025
    1.0
    Basher started screaming at us and asked us to get out. This happened for no reason. It was as if he was possessed!
  • LL
    Lee Morton (Lee)
    Oct 11, 2025
    1.0
    Food was horrible! Just thrown together!! Don’t waste your time in this hole in the wall.
  • JL
    Jenny L
    Oct 11, 2025
    3.0
    Sandwich was good as it could be and made to order how I wanted it. The worker was wearing long sleeves and I was concerned it would touch the food when she was reaching over the ingredients. I also noticed that tip was automatically included on the cost on my receipt which is pretty shady since I didn’t add the tip myself.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 398 14th Street NW, Atlanta?

Subway at 398 14th Street NW is open every day from 10:00 AM to 11:00 PM.

What types of meals does this Subway restaurant serve?

This Subway serves breakfast, lunch, and dinner.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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