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Subway

2.6
(240 reviews)

Business Details

11700 Spine Road, Atlanta, GA
30320, United States
(404) 762-1577
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantSubway
Your local Atlanta Subway® Restaurant at 11700 Spine Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable

Location

Subway
11700 Spine Road, Atlanta, GA
30320, United States

Hours

Reviews

2.6
240 reviews
5 stars
66
4 stars
24
3 stars
12
2 stars
22
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful, leading to a negative dining experience.

Operational Issues

Customers frequently reported that the location closed early, was out of key menu items, and had inconsistent hours, causing frustration among patrons.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues such as cold ingredients, undercooked bread, and lack of fresh toppings.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty food containers and a generally unclean environment.

Staff Attitude

There were multiple accounts of staff exhibiting unprofessional behavior, including mocking customers and engaging in inappropriate conversations.
  • BA
    Breann Armstrong
    Feb 17, 2026
    1.0
    We were on a quick layover at the Atlanta airport and tried to stop here for food since it was the only option “open” during our layover. We got to the counter at 9:40pm… almost an HOUR before their stated close time of 10:30pm. They were already cleaning up and stated that they could serve us, but only chips and drinks. I asked them if they weren’t open until 10:30 like all signage (online and as shown here states) and they said no. With their work ethic, and closing almost an hour early, I doubt the food would have been very good anyway, since customer service is clearly not their strong suit. And, with the same reports happening for almost a year now, it seems they could use a change in management too. No one seems to be capable of doing their jobs correctly. Whether it’s running the restaurant or managing their staff.
  • BB
    bell bell
    Feb 2, 2026
    5.0
    The best and the manager is super helpful 👌
  • IR
    Ivette Ruelle
    Nov 30, 2025
    1.0
    On a hurry, we really needed some food so we stop here. We usually love Aubway but this is I am no loving. It longer than usual to get two sandwiches made, and there was no one else. My steak and cheese had the 3 pieces of cheeses on one side of the sandwich. They had no tomatoes at all, lettuce and banana peppers were not looking too good. Then, I usually like my chipotle sauce on the side because I don’t like the bread all wet with the sauce. They could not give me a side of it. I have been to Subways all over the world and have never had this problem. It was the worse subway steak and cheese that I have had, the meat was even cold. I could not finish it. The area was not too clean either. Customer service was poor as well. I will not be stopping at this subway again.
  • KJ
    Kerry Johanson
    Nov 6, 2025
    1.0
    They advertize salads and bowls but do not make them. Then when you ask why they say see my manager and are really rude and dismissive saying may i have the next customer Good place to avoid
  • DD
    Drew
    Oct 2, 2025
    1.0
    They basically don’t work and say they only sell chips after 9PM LMFAO fire these people

Frequently Asked Questions About Subway

What is the address of the Subway restaurant at Hartsfield Jackson Atlanta Air?

The Subway restaurant is located at 11700 Spine Road, Terminal T Space Tf7, Fulton, Atlanta, GA 30320.

What are the operating hours of this Subway location?

This Subway is open every day from 6:00 AM to 10:30 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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