Papa Johns Pizza

3.2
356 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Atlanta, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Atlanta pizza for any occasion. Call us for pizza delivery in Atlanta or stop by 3400 BUFORD HWY NE for carryout to order the best pizza in Atlanta, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3400 BUFORD HWY NE, Atlanta, GA
30329, United States

Hours

Reviews

3.2
356 reviews
5 stars
146
4 stars
41
3 stars
23
2 stars
22
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising staff like Kaylee and Shirley for their exceptional service, while others report rude or unhelpful employees.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality, leading to frustration and dissatisfaction.

Delivery Issues

Numerous complaints about long delivery times, often exceeding estimates, and problems with outsourced delivery through DoorDash.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the store, with reports of filthy conditions and unsanitary practices.

Overall Experience

While some customers had positive experiences, many expressed disappointment with the service and food quality, indicating a need for significant improvements.
  • PP
    Poetic
    Jan 5, 2026
    5.0
    The manger Shirley is a wonderful employee here and store has the best pizzai never had any issues here.
  • LT
    LISA THOMAS
    Dec 29, 2025
    1.0
    Visiting from Dallas we decided to come to this restaurant around the corner from my hotel at the Wyndham. We called ahead to place the order and we ordered a medium beef pizza, we were told that it would take 18 minutes so we went to another store to allow for the time of preparation. They even sent an email confirming the order and gave us a tracking. We provided more than enough time prior to going to the restaurant to retrieve the order. When we arrived I went on the inside to pick up the pizza and they were so far behind that they didn't even have a tag with our name on it for a pizza. There was about four people in the entire store. As I was waiting I noticed some things that was quite disturbing. The lady that was preparing the dough and putting the tomato sauce on the dough was right next to other pans of dough waiting to be prepared, I looked up at the ceiling and noticed that the AC was letting off a lot of condensation and they even had a bucket right next to the dough that appeared to be collecting the water. The issue that I saw was that the condensation was being blown by the AC unit all over the dough that was sitting open and exposed. I immediately became disgusted because I thought about all of the dough being contaminated from water blowing around from out of the ceiling. The only thing I can think of is that people are eating this food unbeknownst to them that they have been exposed to possible chemicals from a ceiling from a AC unit. Since they were nowhere near at a point of trying to find our order I just went ahead and left the store but I was so disgusted just thinking about bacteria in the food. I will be contacting the health department LF Thomas
  • MP
    Miosotis Pagan
    Dec 28, 2025
    1.0
    I always get well baked .. if they don’t feel like doing it just don’t because this is well BURNT.
  • KV
    Krishna Vijaywargiy
    Dec 16, 2025
    5.0
    Great for pickup. Good staff compared to the past.
  • JA
    Jesus Alicea
    Dec 1, 2025
    5.0
    Shirley gave amazing service. It took no time. I ordered on line in her presence due to some technical difficulties I was personally having on the app but her pro service killed the in in convenience so by default convenient. It'll be a lose for this location of she leaves and she in their with no coworkers. She really had the power of Maria y Jesus in there with her. I hope I see her again. I can't remember the last time I decided I want Papa John's but my return visit will be much sooner because of her. She deserves a pay raise. Thank you Shirley. You made my day.

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Atlanta?

Papa Johns Pizza delivers from 10:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

Can I order carryout from Papa Johns Pizza and what are their takeout hours?

Yes, carryout is available daily from 10:00 AM to 11:45 PM Sunday through Thursday, and until 12:45 AM on Friday and Saturday.