Panera Bread

3.8
885 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Atlanta is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2100 Henderson Mill Rd, Atlanta, GA
30345, United States

Hours

Reviews

3.8
885 reviews
5 stars
416
4 stars
203
3 stars
81
2 stars
53
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude and inattentive.

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty tables, restrooms, and unpleasant odors throughout the establishment.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, food temperature, and overall food presentation.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some appreciating the spaciousness and ambiance, while others noted it felt uninviting and poorly maintained.

Order Accuracy

Many customers reported issues with order accuracy, including missing items and incorrect food preparations, leading to frustration.
  • KP
    Kim P
    Nov 12, 2025
    4.0
    As someone relatively new to Panera, I was immediately impressed by this location. It's surprisingly spacious with ample seating, and I noted it would be a nice, quiet place to get some work done. ​Our food was delicious, and I especially appreciated the sustainable touch of using real flatware instead of plastic. ​The absolute standout, however, was the service. The team member taking our order was incredibly patient, guiding me step-by-step through customizing a sandwich to fit my dietary needs. She made the entire process painless, and our order came out perfectly. We will definitely be back.
  • SJ
    Syeda Jameel
    Oct 25, 2025
    5.0
    Loveeed it! The cashiers were so kind polite and extremely sweet, it was my first time here and would say I'm definitely gonna stop here every now and then! Special thanks to, (Kiki and Jayda watson) ❤️
  • AM
    Adelina Mejia
    Oct 1, 2025
    4.0
    Needs to offer a CLEAN establishment which has COMFORTABLE seating for small and large groups.
  • LB
    Lois “Lulu” Barr
    Aug 28, 2025
    1.0
    We walked in and the girl at the front counter didn’t greet us, or even look up to acknowledge us! A white gentleman ordered just a bread from the self ordering kiosk, he tried to ask her a question and at first ignored him. She didn’t even make eye contact with him and just told him “you pick it up down there”. I tried to ask her a question didn’t even make eye contact with me either and gave a one worded answer back. A black couple walks in, She immediately says hello welcome in, how can I help you? She immediately took their order had conversation with them. I watched as others came in and completely ignored all the Caucasian people.!!!! if that place or that girl isn’t racist then I don’t know what is!!! As to the food, it was ok. My broccoli soup was lukewarm and needed to be hot!! My family’s said their food was ok and good. If I could give service a negative I would!!! Probably will not be back at that location!
  • ES
    Evan Simmons
    Aug 26, 2025
    3.0
    The food was good and I had standard customer service, the cleanliness of the public areas and restrooms need to be addressed. Many tables were dirty, the rear of the restaurant had an odor and the men's restrooms needed to be cleaned. Tissue/paper towels on the floor, stains on the urinals and a dirty changing table. The drink station had stains as well.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations at the Atlanta Henderson Mill Rd location?

No, Panera Bread does not accept reservations at this location.

What are the usual opening hours for delivery service at Panera Bread Atlanta Henderson Mill Rd?

Delivery service is available Monday through Friday from 6:30 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 9:00 PM.