Panera Bread

3.8
825 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Atlanta is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2311 North Druid Hills Rd NE, Atlanta, GA
30329, United States

Hours

Reviews

3.8
825 reviews
5 stars
393
4 stars
165
3 stars
86
2 stars
55
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly staff, many reported poor service, including incorrect orders and dismissive management.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty dining areas and restrooms, which significantly impacted customer experiences.

Food Quality

Feedback on food quality was mixed; while some enjoyed the meals, others reported issues with incorrect orders, stale items, and unsatisfactory portion sizes.

Management Issues

Several customers expressed dissatisfaction with management's responsiveness to complaints and overall operational effectiveness.

Atmosphere

The dining environment received criticism for being outdated and unkempt, affecting the overall dining experience.
  • TT
    Tink
    Nov 11, 2025
    3.0
    Panera needs to update their restaurants. I love the soups but the stores themselves make you lose your appetite due to dated, dirty and dark atmosphere. This one had ok service but not great!
  • QA
    Quincy Acklen
    Oct 26, 2025
    5.0
    Super nice staff. Great experience, and all I wanted was a quick bagel. Super impressed with such an unexpectedly nice visit.
  • JO
    jerzon orozco
    Oct 14, 2025
    5.0
    Great customer service!!
  • JH
    JEROME “InfiniteMarketing” Hall
    Oct 10, 2025
    1.0
    Look for your cooks to have their phones on the counter where food is being prepared is unsanitary...And for the manager on duty to walk around like he doesnt see it..is beyond me...smdh...we have to do better....we dont know where your phone has been..but we know it should not be on the food counter where you pass the plates off of....
  • HR
    Honest Reviewer
    Sep 19, 2025
    1.0
    I called this morning to ask about ingredients in a particular item. The manager assured me that it didnt not have what i was severely allergic to. I insisted that if he could read the ingredients and came back and stated oh it does. I told him that would have been a lawsuit. Then i called back placed a different order and called to confirm to get more bread with my order and the manager stated "he got me" and assured me he will and my food comes and what a disappointment. Not eating here again or maybe when they hire people that care. Update: Just spoke to the Genreal Manager and she was very dismissive and nice nasty, short and just a disappointment. Please believe me when I say I will NEVER SUPPORT THIS LOCATION EVER AGAIN. I will be reaching out to corporate. Disgusting behavior

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

Can I order delivery from Panera Bread and what are the delivery hours?

Yes, Panera Bread offers delivery with hours from 6:30 AM to 10:00 PM Monday through Friday and 7:00 AM to 10:00 PM on weekends.