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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.8
(842 reviews)

Business Details

2311 North Druid Hills Rd NE, Atlanta, GA
30329, United States
(404) 982-7270

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Atlanta is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2311 North Druid Hills Rd NE, Atlanta, GA
30329, United States

Hours

Reviews

3.8
842 reviews
5 stars
401
4 stars
164
3 stars
90
2 stars
56
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive staff, with specific mentions of individual employees providing exceptional service.

Food Quality

While many enjoyed the food, there were numerous complaints about portion sizes, food quality, and incorrect orders, indicating inconsistency in food preparation.

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty dining areas and restrooms, which negatively impacted customer experiences.

Management Concerns

Several customers expressed dissatisfaction with management practices, including poor handling of customer complaints and operational issues.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some appreciating the space for studying and dining, while others noted it felt dated and uninviting.
  • JC
    Jessica Cid
    6 days ago
    1.0
    Most of the tables and floor dirty, no cashier only one kiosk working one of the employees advice that due to no manager at the moment there was not a cashier taking order.
  • JM
    Jannah Mussa
    Feb 17, 2026
    5.0
    the BEST panera bread i’ve ever been to!! AMAZING SERVICE and you can tell they make the food with nothing but love.the manager mareese made sure i was taken care of and lilly, ian and barbary excelled in customer service. i live 45 mins away from here but im willing to make the drive to them every time! love yall and thank you again for being angels <4
  • MF
    Mr. Fixit
    Feb 15, 2026
    5.0
    I just had one of the best salads I’ve had at any Panera Bread! I normally get a Greek salad with no meat. Every other Panera needs to take note. A gentleman named Wynter made the salad and he did an INCREDIBLE job! I feel like I got what I paid for!
  • GD
    Get It Done
    Feb 10, 2026
    1.0
    Closing up the bakery almost two hours before closing is terrible service! This was at 8:20pm. The cashier or manager on duty said they were cleaning to close so they packed all the stuff up. Wow!! I just KNOW corporate or the district manager doesn’t know they’re doing this at this location.
  • MT
    Merhawit Tesfa
    Feb 9, 2026
    1.0
    So disappointed. When did the standard of franchised restaurants change? I’m tired of blaming 2020 for the lack of quality food I see in restaurants. I understand standard of living has gone up but when did it become ok to cut the portion of food size down and raise prices, while at the same time diminishing the quality of the food itself? I ordered from their pick two menu and chose the Frontega Chicken and Broccoli Cheddar soup with a lemonade to drink. I remember Panera Bread having one of the best lemonades out there. The fact that it used to sit behind the counter even gave it more value and oomph. I even remember it having pulp that made it taste homemade. Now it sits next to the fountain drinks tasting so watered down and plain. The Frontega chicken used to taste way better as a panini. Now it is literally half the size and in an inflated bread with no substance in between. It felt like eating a piece of baguette with ingredients that happened to fall in between by accident. There was more bread than actual chicken or other ingredients that were supposed to be in the middle. As if that wasn’t disappointing enough, I got done with the sandwich to open a half container of soup. Just when I thought that was it, I noticed even the side bag of chips were smaller. I wouldn’t have believed it if someone else had told me Panera Bread standards have crossed over to this disappointing side. Total waste of $16 to not even fill me up. The only thing I saw that was very pleasant in this location was the attentive staff that were walking around cleaning up after their customers. I was honestly ready to speak my mind by calling on the manager, but it just felt very unproductive telling a team member because what I had to say would just stay in-house and not help others that may be interested in coming in for a meal.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

Can I order delivery from Panera Bread and what are the delivery hours?

Yes, Panera Bread offers delivery with hours from 6:30 AM to 10:00 PM Monday through Friday and 7:00 AM to 10:00 PM on weekends.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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