CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Atlanta is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and inattentiveness.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others reported issues with portion sizes and missing items.
Cleanliness
Concerns raised about cleanliness in the restaurant, particularly in the bathrooms and dining area.
Availability
Frequent complaints about the unavailability of menu items, particularly bagels and other popular items.
Atmosphere
The atmosphere is generally appreciated, with some noting it as a good place to work or relax, though some found it too cold.
PD
Para Dgim
Nov 11, 2025
5.0
11/11/2025 I would like to thank Shante who was on the register tonight! ( I know I misspelled your name my apologies) After going in for pick up and asking the girl Cory for a bag she wasn't willing to assist me. She said that they only had a small bag.
I did say plastic bag however, my point was any bag with handles. Pick up just places the food in a sac bag and then you have the drink making it challenging to carry. Store should do better at packaging to go orders. But unfortunately, they do not care to.
HA
Hermano Alegre
Nov 11, 2025
1.0
I've been dining at this location for several years now. The service and food are usually very good. When I visited on Monday, the cashier made it painfully obvious that she did not want to be there. There was no greeting, just an inquiry of, "yeah?" Her attitude, body language, facial expressions, and rude/curt tone were all red flags that this was not to be positive customer experience at Panera. I spoke to Emma, the store manager. She acknowledged the poor service, apologized for the mistreatment, and made a goodfaith effort to rectify the situation. I appreciate the manager's response. I hope this cashier receives some much-needed coaching in professionalism and customer service.
EF
Egbert Farquar
Nov 6, 2025
1.0
Rude and unresponsive staff -- customer service has not been great for a long time, but has now become unbearable. I will never return.
JU
Joseph Ukpong
Oct 31, 2025
4.0
Nice and accommodating people working here, with a particular reference to Juanita. Great experience overall.
CS
Collin Schepers
Oct 21, 2025
3.0
Recently visited this location for some takeout and was kind of disappointed at the size of the sandwiches we were given when I got home I realized they forgot our baguette as well, which was disappointing spending nearly $15 apiece I really didn’t feel full after the meal (got a pick 2 - soup and sandwich) the food we did receive was good Quality and yummy but proportions were excessively small.