Panera Bread

3.1
186 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Atlanta is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1968 Peachtree Rd NW, Atlanta, GA
30309, United States

Hours

Reviews

3.1
186 reviews
5 stars
65
4 stars
29
3 stars
11
2 stars
13
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor attitudes and unprofessional behavior from staff, particularly during busy times.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, unsatisfactory food quality, and high prices.

Ordering Process

The reliance on kiosks for ordering was criticized, especially when staff were unavailable to assist customers.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.

Accessibility Issues

Customers expressed frustration over the location being closed to the public and difficulties in accessing the restaurant.
  • NK
    Nichole Koonce
    Nov 14, 2025
    3.0
    Came here for a quick meal being in the area. Food was average. I had a 2 with the Freanch Onion soup and a French Dipper that scored me a second cup of soup. That service was worth the star. One observation that I found disturbing. Since when did Georgia Health dept drop the need for full hair coverings of food prep and handling cooks and preparer? Backward ball caps, a bandana with hair hanging to the waist, mustache and goatee. No hairnetting in sight or use. This is in a medical establishment! Not a good image for either place or staff.
  • NC
    Nathan C
    Nov 6, 2025
    2.0
    Heads up. No where online does it mention this location is closed to the general public. Patients and doctors/hospital staff only. Unless you order through a delivery app. Security guards at the front are over zealous. Be prepared to tell them to kick rocks.
  • AL
    Aaron Lee
    Oct 27, 2025
    4.0
    Kiosk order only on the day I went. The menu was easy to navigate. I went a bit after the lunch rush so everything was easy. They had a huge monitor displaying my order status which was nice. Good sandwich but probably a little too much for what it was. Not sure if this location charges more for being in a hospital.
  • AM
    Andrew M
    Oct 4, 2025
    3.0
    Food was good, attitude of the woman behind the counter not so good... looks like she's mad at everyone... bad way to deal with customers... try being more friendly to your customers !
  • CB
    Chris Byrd
    Aug 9, 2025
    5.0
    Needed food for someone in the hospital near closing time. The team was great and responsive, but Ralph was especially positive and helpful! I’m grateful for the service we received.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 1968 Peachtree Rd NW accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread in Atlanta?

Panera Bread is open daily from 5:30 AM to midnight on weekdays and from 6:00 AM to midnight on weekends.