CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Atlanta is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some items being unsatisfactory or not as advertised.
Customer Service
Many reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Sanitation Concerns
There were multiple complaints regarding unsanitary practices, including hair found in food and inadequate food handling procedures.
Ordering Process
The kiosk-only ordering system received mixed feedback, with some customers finding it inconvenient and others appreciating its efficiency.
Location Issues
Several reviews noted confusion about the location's accessibility, as it is not open to the general public and has strict entry policies.
NW
Nicole White
Feb 25, 2026
1.0
I am beyond disgusted with this Panera Bread location. Today I ordered my son a sandwich via DoorDash from this exact location for his lunch. Well there was HAIR in his sandwich causing him not to be able to eat his lunch, and having to throw the entire sandwich away! I would NEVER eat at this location or order from them as I’m sure they have an unsanitary facility. Do better!
AF
Althea Frimpong
Jan 30, 2026
5.0
Panera's food is consistently good. I always enjoy whatever I purchase. The staff is friendly.
CS
Carla Smith
Jan 22, 2026
1.0
The kiosks will not accept gift cards. I will go to Starbucks from now on. They employ humans!
SS
Shirlean Seawood
Jan 20, 2026
1.0
#vegetarian. I ordered the Toasted Caprese Focaccia $9.99 for a whole one. It has Black Pepper Focaccia bread, Fresh Mozzarella, Arugula, tomatoes, Balsamic Glaze, Basil Pesto Spread. Trust me when I tell you that this is most certainly not worth $10. Please save your $, get something else. Don't expect any kind of customer service at this location, they're basically just making your food and that's it. The 1 star is for the sandwich only. It's just a flat sandwich & looks nothing like this advertised picture.
JS
Joe Stewart
Jan 19, 2026
5.0
It was super convenient, open late, the people were nice and the food was fresh and good. No complaints.
Does Panera Bread at 1968 Peachtree Rd NW accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours of Panera Bread in Atlanta?
Panera Bread is open daily from 5:30 AM to midnight on weekdays and from 6:00 AM to midnight on weekends.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery from 5:30 AM to 11:59 PM on weekdays and from 6:00 AM to 11:59 PM on weekends.
Can I order online from Panera Bread’s Atlanta location?
Yes, you can order online for Rapid Pick-Up or Delivery via their website or the Panera Bread app.
What types of food does Panera Bread specialize in?
Panera Bread specializes in soups, salads, sandwiches, freshly-baked artisan and specialty breads, and offers vegetarian broth bowls and the 'You Pick Two' menu options.
Is Panera Bread in Atlanta suitable for casual dining?
Yes, the attire is casual and it offers a welcoming environment suitable for casual dining with complimentary Wi-Fi.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
What are some nearby medical facilities customers can visit near Panera Bread?
Nearby medical facilities include Pediatrix pediatrician, Radiology Associates Of Atlanta PA, and Atlanta Lung Specialists, useful for those with appointments before or after visiting Panera Bread.
Are there other coffee shops near Panera Bread where customers can visit?
Yes, Starbucks is a nearby coffee shop where customers might go for a different coffee experience before or after visiting Panera Bread.
Which nearby dining options are available if I want to explore other cuisines around Panera Bread?
Nearby dining options include Shawarma Non-Stop for Middle Eastern cuisine, Yumbii for Korean and seafood tacos, and Gusto Peachtree for American fast food.
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