Panera Bread

3.1
188 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Atlanta is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1968 Peachtree Rd NW, Atlanta, GA
30309, United States

Hours

Reviews

3.1
188 reviews
5 stars
67
4 stars
29
3 stars
11
2 stars
13
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude and unprofessional behavior, particularly in a hospital setting where empathy is crucial.

Food Quality

While some customers enjoyed the food, many reported issues with incorrect orders, unsatisfactory food quality, and unsanitary practices.

Ordering Process

Customers expressed frustration with the kiosk-only ordering system and the lack of staff assistance, leading to long wait times and confusion.

Location Accessibility

Several reviews noted that the location is not open to the general public, causing confusion and dissatisfaction among potential customers.

Cleanliness

Multiple customers commented on the cleanliness of the establishment, with reports of dirty tables and unsanitary food handling practices.
  • KS
    Kay Sims
    Dec 9, 2025
    1.0
    The manager is an extremely rude mad with a bad attitude. I stood at the front to order and he and 3 other employees stood around and ignored me for 5 minutes then rudely said they don’t take orders and I have to order on the kiosk or my phone. I left and they cursed me out and laughed at me
  • NK
    Nichole Koonce
    Nov 14, 2025
    3.0
    Came here for a quick meal being in the area. Food was average. I had a 2 with the Freanch Onion soup and a French Dipper that scored me a second cup of soup. That service was worth the star. One observation that I found disturbing. Since when did Georgia Health dept drop the need for full hair coverings of food prep and handling cooks and preparer? Backward ball caps, a bandana with hair hanging to the waist, mustache and goatee. No hairnetting in sight or use. This is in a medical establishment! Not a good image for either place or staff.
  • NC
    Nathan C
    Nov 6, 2025
    2.0
    Heads up. No where online does it mention this location is closed to the general public. Patients and doctors/hospital staff only. Unless you order through a delivery app. Security guards at the front are over zealous. Be prepared to tell them to kick rocks.
  • AL
    Aaron Lee
    Oct 27, 2025
    4.0
    Kiosk order only on the day I went. The menu was easy to navigate. I went a bit after the lunch rush so everything was easy. They had a huge monitor displaying my order status which was nice. Good sandwich but probably a little too much for what it was. Not sure if this location charges more for being in a hospital.
  • AM
    Andrew M
    Oct 4, 2025
    3.0
    Food was good, attitude of the woman behind the counter not so good... looks like she's mad at everyone... bad way to deal with customers... try being more friendly to your customers !

Frequently Asked Questions About Panera Bread

Does Panera Bread at 1968 Peachtree Rd NW accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread in Atlanta?

Panera Bread is open daily from 5:30 AM to midnight on weekdays and from 6:00 AM to midnight on weekends.